Tom Humphries

The whole process from initial enquiry to purchase was very professional. As we had to get our new used vehicle detailed after purchase, the service section was also awesome! very professional. As we had to get our new used vehicle detailed after purchase, the service section was also awesome! More

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After purchasing there was a issue with the original truck that at the time would have been a substantail repair the day after we picked up our truck. Jason Brent and Tom where great at soucing a rep truck that at the time would have been a substantail repair the day after we picked up our truck. Jason Brent and Tom where great at soucing a replacement vehicle. As i travel up and down the valley for work. They made arrangements for a temp vehicle while we waited for delivery. The staff all made me feel at home and made the best of a situation that was totaly outside of thier control. This is hands down been the best experience. Has definatly restored confidence in the way it was handled and that we where taken care of. By the team there. After our family wasnt treated well by other dealerships in town and glad we went to see them here at kelowna chevy. Highly recommend. This is a prime example of how customer service should be which is very rare these days. Welldone Stephen geater More

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