Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA
Refer Me

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
20 Reviews
4.6

20 Reviews

Write a Review

20 Reviews of Tom Floystrop

November 05, 2024

Dealership Rating
Employee Rating

High quality service. Required repairs are explained thoroughly so that it’s easy to understand. More

by terriharvey12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Jim Ellis Buick GMC Mall of GA responded

We are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

November 01, 2024

Dealership Rating
Employee Rating

Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 30, 2024

Dealership Rating
Employee Rating

Facility is nice and Tom the service advisor was great and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, More

by Jan Lukac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Jan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 01, 2024

Dealership Rating
Employee Rating

Very comfortable environment with highly efficient and courteous staff. I may not live anywhere near Buford, but Jim Ellis makes the trip well worth it. More

by jw_legion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

August 23, 2024

Dealership Rating
Employee Rating

James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin More

by Courtney S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 23, 2024

Dealership Rating
Employee Rating

Amazing service I was given from Tom on Wednesday was great, such great service and so kind and very helpfull. I'll definitely will bring my car back again for any service needs. More

by VHale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

August 14, 2024

Dealership Rating
Employee Rating

We own a small business and buy all of our service and personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. More

by WELLSPRUNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Rudow

Aug 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

July 31, 2024

Dealership Rating
Employee Rating

Tom was very helpful and a very nice guy! Made sure car service was done as fast as he could! More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

June 09, 2024

Dealership Rating
Employee Rating

Very helpful and courteous. Knowledgeable and on time. Definitely going back to this dealership. Very clean. More

by DANDDTILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, we are glad we could help!

June 06, 2024

Dealership Rating
Employee Rating

Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem More

by ANGELW33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

1

Dealership Inventory (309 Vehicles)

new 2025 Buick Enclave car, priced at $48,530
2025 Buick Enclave
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2024 GMC Savana 2500 car, priced at $43,593
2024 GMC Savana 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2025 GMC Sierra 1500 car, priced at $83,305
2025 GMC Sierra 1500
new
Gray exterior
Automatic
Four-wheel Drive
new 2025 Buick Encore GX car, priced at $25,785
2025 Buick Encore GX
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $59,928
2024 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $29,815
2024 GMC Sierra 1500
new
Summit White exterior
Automatic
Rear-wheel Drive