Todd Robinson

I reached out on 5/21 and was contacted by Todd 5/25 I told him exactly what vehicle a new rav4 hybrid xse that I wanted and the colors I wanted blue or dark grey.. they didn't have one but he said he'd f told him exactly what vehicle a new rav4 hybrid xse that I wanted and the colors I wanted blue or dark grey.. they didn't have one but he said he'd find one I checked in multiple times because I hadnt heard from him … 5/31 I called and he called back 3 hours later and said it would be here in one to two weeks and he had reserved it for me and was gonna send me the paperwork... took more information. I have never received paperwork or anything and he always said he was gonna call and send it to me 'tomorrow' tomorrow has never come and I haven't heard from him since I stopped reaching out. Absolutely ridiculous for a car salesman when someone is ready to buy to blow them off. I stopped reaching out because I shouldn't have to do that when I'm the one trying to spend 40+k! I think he never had anything to reserve 0 communication with me and 0 follow through. More

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We have been well taken care of by all members of the Brent Brown team Nate,Casper, Todd Robinson, Andy Butcher have been excellent in helping us find exactly what we wanted Brent Brown team Nate,Casper, Todd Robinson, Andy Butcher have been excellent in helping us find exactly what we wanted More

by JOEL HILL Verified Customer Verified Customer

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Todd was helpful and a very nice guy, but he kept forgetting my name, like more than once. Wrong name printed on signing papers. Asked over and over for same information during the closing and signin forgetting my name, like more than once. Wrong name printed on signing papers. Asked over and over for same information during the closing and signing process, made me look it up even though I had already sent it to him; it was a bit frustrating. When one spends $60K+ on a vehicle, it would have been nice if the salesman would have remembered my name. More

by DAVESEMAIL29 Verified Customer Verified Customer

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Todd Robinson was super helpful and professional. He helped me get a 2024 4runner trd pro at a great price. He is the best!!! He helped me get a 2024 4runner trd pro at a great price. He is the best!!! More

by Mderas45 Verified Customer Verified Customer

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Helped me match my needs to the car that would do the best job, took the time to explain pros and cons of options and seemed very honest. best job, took the time to explain pros and cons of options and seemed very honest. More

by FUNDJ Verified Customer Verified Customer

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Overall, it was a nice experience, we've reserved a car while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our trade-in. Then we just came back on the next with the check and wrapped up the purchase. The only negative was that we were not informed on the first day that they can do the anti-rust coating for the frame (something we were interested in) - we've only learned about that on the next day when we were picking up the car, so we had to wait an extra hour for the coating to be applied. The service was however performed promptly, so I'm keeping my overall 5 star rating. More

by Sergey Verified Customer Verified Customer

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Todd was FANTASTIC. It was a no pressure experience. Todd was able to help us find a car with everything that we wanted. Highly recommend Brent Brown Toyota!! It was a no pressure experience. Todd was able to help us find a car with everything that we wanted. Highly recommend Brent Brown Toyota!! More

by QBJBARD Verified Customer Verified Customer

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Going the extra mile and paying attention to details. Doing everything to achieve success. From the service writer to the technician and onto the manager they are working as a team to solve the issue wit Doing everything to achieve success. From the service writer to the technician and onto the manager they are working as a team to solve the issue with my truck. Very impressive. More

by DMSCHROEDER44 Verified Customer Verified Customer

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Enrique Soto did a great job preparing my 4runner for delivery. Great experience! Thank you! delivery. Great experience! Thank you! More

by david@gonesurf.net Verified Customer Verified Customer

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I live in Las. Vegas and purchased a vehicle sight unseen. Which I have never done. Everyone made me feel comfortable and confident that I choose the right vehicle Vegas and purchased a vehicle sight unseen. Which I have never done. Everyone made me feel comfortable and confident that I choose the right vehicle. Thank you. More

by LAYNEKSASE Verified Customer Verified Customer

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