Tim Nickels
Tim Nickels at Fair Oaks Ford
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Tim Nickels

Service Advisor

Fair Oaks Ford

2055 W Ogden Ave
Naperville, IL 60540

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Tim Nickels

December 30, 2023

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Employee Rating

This review is for fair oaks Lincoln Naperville (choice NA in your selection). Pam Hammersmith is a star! My new Aviator is the 8th vehicle my family has purchased thru Pam in the last 12 years (for me, my More

by Walter.Clements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 31, 2023

Dealership Rating
Employee Rating

Everything great about the salesperson Pam and the store! Service is always accommodating and friendly More

by Kfranch
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Pam Hammersmith, Carlos Posada

June 29, 2023

Dealership Rating
Employee Rating

Pam Hammersmith is the best salesperson I have ever dealt with. She makes me feel so at ease with the whole buying experience!! If I ever buy another vehicle I would buy from Pam and Fair Oaks Ford and Lin More

by kathyletterer
Sales Price Transparency
Recommend Dealer
Yes

May 15, 2023

Dealership Rating
Employee Rating

Have always v done business with Webb ford,,,, had problems with there service department and with some young salesman.. called Fair Oaks and within 45 mins were in a new car,,,, Took my escape there More

by Jolietjim0565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 09, 2023

Dealership Rating
Employee Rating

Our Sales Consultant, Jorge, and his Sales Mgr, Larry, were great all the way through. The Fair Oaks Team and the products they sell are focused on satisfying their customers. More

by mstrand08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2023

Fair Oaks Ford responded

We are happy we could make your experience a positive one! At Fair Oaks Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 17, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was extremely friendly and super down to earth. The place was very comfortable. Start to finish was around 90 minutes. They went above and beyond our expectations. More

by harleyrick02
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 19, 2023

Fair Oaks Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

December 21, 2022

Dealership Rating
Employee Rating

Fair Oaks is the best dealership. Tim was my contact and he went above and beyond to assist me . He truly became my Christmas angel. He made a bad situation almost pleasurable. More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2022

Fair Oaks Ford responded

Hi Margaret, thank you for your kind review; we are happy to pass along your comments to the team here at Fair Oaks Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

August 13, 2022

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Employee Rating

I had a great experience with Fair Oaks Lincoln in Naperville, when I went to trade in my car! From Justin who originally got me in the door to Eddie who spent countless hours with me, (basically clo More

by dmkjj69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Fair Oaks Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 30, 2022

Dealership Rating
Employee Rating

Jorge and Tim were great to work with ! Both very professional and detailed and very helpful with my needs. I have purchased my last 2 vehicles from your dealership and will continue doing More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ortiz , Jorge from Sales was awesome helping me set up next steps.

Jul 01, 2022

Fair Oaks Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

January 11, 2021

Dealership Rating
Employee Rating

I took my 2014 Ford Focus with recalls on transmission and they been taking care of it since I dropped off to Mr. Timothy Nickels who was my service advisor, he is a great and honest person and got my car More

by Dr.job.cardio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trevor Williams

Jan 13, 2021

Fair Oaks Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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