Good service.
Tim was genuine and had a good grasp of the available features on the vehicle.
Tim was genuine and had a good grasp of the available features on the vehicle.
More
by prwheel
Verified Customer
Verified Customer
Dec 15, 2025 -
Westside Lexus responded
Prwheel, thank you for taking the time to review Westside Lexus! Tim will appreciate your kudos. It really means a lot to hear that you're happy.
Just purchased my second Lexus, but first from Westside.
I would highly recommend working with Tim!!! He made the whole process a great experience. I never felt like I was an inconvenience, and he was alwa
I would highly recommend working with Tim!!! He made the whole process a great experience. I never felt like I was an inconvenience, and he was always quick to respond to all of my questions and concerns!
More
by Sheri
Verified Customer
Verified Customer
Nov 20, 2025 -
Westside Lexus responded
Sheri, thank you for your review! It's great to know Tim made your car-buying experience enjoyable and stress-free. We’re so glad you chose Westside Lexus!
VERY PROFESSIONAL, COURTEOUS AND HELPFUL TREATMENT OF
CUSTOMERS. Good purchasing experience overall. Will recommend to friends and family.
CUSTOMERS. Good purchasing experience overall. Will recommend to friends and family.
More
by gavankar
Verified Customer
Verified Customer
Oct 10, 2025 -
Westside Lexus responded
Thank you for sharing your wonderful feedback of our team at Westside Lexus! We are pleased we earned both your business and recommendation. Safe travels ahead!
Westside Lexus and Tim Easterling were great and above
all very patient with me and my wife in our hunt for the right LS 500.
all very patient with me and my wife in our hunt for the right LS 500.
More
by mausalazar
Verified Customer
Verified Customer
Other Employees Tagged:
Kathy Maki
Sep 16, 2025 -
Westside Lexus responded
We are so happy to hear that Tim and the team were a big help to you and your wife! Thank you for choosing Westside Lexus and for sharing your experience. Congratulations on your new Lexus LS 500!
Easy and fast to work with.
Both Mr Easterling and Mr Sharma were straightforward, worked past closing time to accomodate us and had great follow up.
Both Mr Easterling and Mr Sharma were straightforward, worked past closing time to accomodate us and had great follow up.
More
by imran0
Verified Customer
Verified Customer
Aug 12, 2025 -
Westside Lexus responded
Thank you for choosing Westside Lexus and sharing your feedback! It sounds like you had a seamless experience with our team. Safe travels ahead!
This is the 3rd time using this dealership.
They are consistently going above expectations and are straightforward. We appreciate the respect of our time and easiness of purchase.
They are consistently going above expectations and are straightforward. We appreciate the respect of our time and easiness of purchase.
More
by tarakrile
Verified Customer
Verified Customer
Jul 07, 2025 -
Westside Lexus responded
We value your loyalty over the years! Thank you for choosing Westside Lexus, and we look forward to seeing you next time.
Overall it was a decent experience.
The sales consultant, Tim was very professional, and patient. His efforts resulted in a fairly smooth buying process. I would highly recommend him ag
The sales consultant, Tim was very professional, and patient. His efforts resulted in a fairly smooth buying process. I would highly recommend him again. My concern was the dealer didn’t disclose damage to the vehicle (bumper damage noticed next day in day light). I would’ve still purchased it but the lack of transparency was left a bit of bad taste. Hence I had to knock it down by 2 stars.
More
by SAIFA
Verified Customer
Verified Customer
Jun 30, 2025 -
Westside Lexus responded
Thank you for sharing your experience with us. We're glad to hear that Tim provided professional and patient service, but we apologize for the oversight regarding the vehicle's condition. Transparency is important to us, and we're sorry this bumper damage wasn't communicated during your purchase. Please reach out directly if we can offer further assistance at this time. Best, James Breaux - General Sales Manager - 1 (281) 558-3030
Tim Easterling was amazing.
However, after I had already signed loan documents with my personal lender (I came in pre-approved and ready to go) and my lender had already sent dr
However, after I had already signed loan documents with my personal lender (I came in pre-approved and ready to go) and my lender had already sent drafting over, the Financing Department tried to get me to either use Lexus Financing for the purchase or switch to a lease. I said no a few times but he kept pushing until my husband walked up and was finally able to get him to stop trying to get me to change my mind on the financing. I didn’t appreciate that at all.
More
by vgflorida
Verified Customer
Verified Customer
Jun 02, 2025 -
Westside Lexus responded
Thank you for sharing your experience with us. We're glad to hear Tim provided amazing service, but we're sorry to learn about the pressure from our Financing Department at Westside Lexus. Your feedback is important and will help us improve; we appreciate your patience during this process!
Tim Easterling kept me well informed as to when my
car(late) would be there.
car(late) would be there.
More
by cseligmann
Verified Customer
Verified Customer
Apr 21, 2025 -
Westside Lexus responded
We're glad to hear that Tim could keep you up-to-date! Thank you for choosing Westside Lexus. Safe travels!
Professional approach.
Very focused on the Custer, high respect for our time. Happy to explain all options and not rush
Very focused on the Custer, high respect for our time. Happy to explain all options and not rush
More
by Dhmichie
Verified Customer
Verified Customer
Mar 17, 2025 -
Westside Lexus responded
We're delighted to hear that our team at Westside Lexus provided a professional and respectful experience. Thank you for sharing your feedback!