Teri Lorenzen | Page 7

Welcoming, no pressure, takes time to be thorough to make sure customer is happy with all services. sure customer is happy with all services. More

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Navpreet is ALWAYS so very helpful from receiving a loaner, immediate phone communication & great information given before final purchase! This is the third vehicle that Navpreet has sold to my family loaner, immediate phone communication & great information given before final purchase! This is the third vehicle that Navpreet has sold to my family! Will definitely recommend to see her & send future buyers to GP Volkswagen! More

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Love coming here. Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmo Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmosphere is welcoming. Will be back again! More

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I found the staff friendly, knowledgeable and easy to talk with. Stu took the time to hear what my husband and I were looking for while showing us a good selection of car lines in their fleet. The buildi talk with. Stu took the time to hear what my husband and I were looking for while showing us a good selection of car lines in their fleet. The building was open and very bright. They offered a nice selection of hot beverages as I am not a coffee drinker and cold water for during our wait time. As the primary driver of the vehicle, I appreciated the fact that Stu and the other supporting staff engaged with me and not just my husband as other dealership male sales people have done. A couple of cons, that may not affect everyone but did leave an impression with me were, without the documentation posted in each vehicle window we needed to rely on the website to print off the specs. I did not find this as detailed as the previous window information sheets were. The second con was just the length it took from the time we arrived on the lot till we left with our sales documents. We spent roughly 2 hours looking and test driving. The remaining three hours was waiting for a trade in quote, financing document preparation and signing. We have bought a few other new vehicles from different dealerships and they never went as long. Having said that not enough of a discouragement to out weight the 5 star rating. We have had the car for over a week now and I have to say there have been many many compliments and questions. It is still a work in progress with personalizing the different features. Thank you Grande Prairie Volkswagen!! More

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They have a welcoming environment. They are easy to get a hold of and we're knowledgeable with our questions. They are easy to get a hold of and we're knowledgeable with our questions. More

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Professional and welcoming atmosphere. Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I hig Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I highly recommend this dealership if in the market for a new or used vehicle. More

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Great service! Chloe (sales) and Terri (Finance) are extremely knowledgeable and professional, they made the experience easy and fun! They went above and beyond for Chloe (sales) and Terri (Finance) are extremely knowledgeable and professional, they made the experience easy and fun! They went above and beyond for me. More

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Paige has been amazing! Help me find my perfect vehicle and answered all my questions. Thank you so much all the way from Yellowknife NT! Julie Help me find my perfect vehicle and answered all my questions. Thank you so much all the way from Yellowknife NT! Julie More

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Best experience with an auto dealership I have ever had. This is why I know have two Volkswagen. This is why I know have two Volkswagen. More

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Paige was amazing and helped me find my brand new Taos- which I absolutely love. Paige was extremely knowledgeable and could answer any questions me and my husband had. She made the whole process easy and which I absolutely love. Paige was extremely knowledgeable and could answer any questions me and my husband had. She made the whole process easy and I would absolutely recommend Paige and Volkswagen Grande Prairie to all my friends and family. Infact, my dad liked the Taos so much he's thinking about getting one for my mom - and I already told them "go see Paige!" More

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