Susan Mauldin
Susan Mauldin at Mark Allen Chevrolet
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Susan Mauldin

Service Sect/Cashier

Mark Allen Chevrolet

16837 US-75
Tulsa, OK 74033

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4.2
23 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

43 yrs, 11 mos

4.2

23 Reviews

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23 Reviews of Susan Mauldin

November 18, 2024

Dealership Rating
Employee Rating

Had service appt at 1130, show up tad early, was told about an hour behimd schedule. What is the point of an appt if not seen at scheduled time? Had to reschedule because that interfered with another app More

by trandall1301
Service Communication
Recommend Dealer
No
Nov 21, 2024

Mark Allen Chevrolet responded

You are absolutely correct, and I apologize for the inconvenience you experienced. I will have a manager reach out to you personally to discuss this matter further. We are currently facing challenges with General Motors' new appointment scheduling application. In the past, we had the ability to view and adjust appointments as needed to accommodate our scheduling capacity. Unfortunately, the new system has limitations, and at times, we are unable to even log in. I understand your frustration with not being notified about the overbooking situation beforehand. Please know that we value your time and appreciate your understanding. We are grateful that you were able to reschedule your appointment. Thank you again for your patience. Sincerely, Ray King

July 31, 2024

Dealership Rating
Employee Rating

Made appointment for an oil change & tire rotation. They got us in on time & even though he said they were busy it was done in a timely manner. Great service! More

by tahoe4wheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Mark Allen Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Dealership Rating
Employee Rating

SOLID. FAIR. EXCELLENT ATTITUDE. GREAT EMPLOYEES. THEY DO THINGS RIGHT AND IF YOU WANT GREAT SERVICE, THE SERVICE DEPARTMENT IS THE VERY BEST. SEE MICHAEL A More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL ABBEDUTO

May 29, 2024

Dealership Rating
Employee Rating

Mark Allen Chevrolet service department is the only name and department you need to know. Service advisor Jeff Thomas is the best in the business. Jeff has forgotten more information than most service advis More

by Umpy28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2024

Dealership Rating
Employee Rating

Got in and out quickly even though we did not have an appointment they got us in without any issues Thanks More

by Recon128620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2023

Dealership Rating
Employee Rating

G g g g g g g g g g g g g g g g gg More

by Churst3325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Mark Allen Chevrolet responded

Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2022

Dealership Rating
Employee Rating

Very helpful. Extremely friendly. Hopeful to the point where they will try to help you in any way to get a car More

by Babyfootprint2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zoya Allen , Christopher Hutchison

August 25, 2021

Dealership Rating
Employee Rating

Marc Allen Chevrolet has really helped me out! They worked their butts off to get me the car I needed! Calli Grissom is an amazing salesman! I never felt pressured and she helped me find what I needed More

by Brent.maples
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zoya Allen, Mark Allen , Calli Grissom

June 27, 2021

Dealership Rating
Employee Rating

Calli and Brad helped me get into this truck. I love it. I couldn't have done it without them. thank you both. More

by andrewgrissom1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calli Grissom

September 29, 2020

Dealership Rating
Employee Rating

Calli was awesome! We had a truck we weren’t happy with and she made it work for us.2020 Chevy high country oh ya!! . Will be back for my car purchase next. God bless thank you Mark Allen family your the b More

by Tonyahinkle83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Badgwell, Calli Grissom

1

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