188 Reviews
Write a Review188 Reviews of Steve Wenham
July 25, 2024
Roseville Toyota's service SUCKS! I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the day.....took them 2 1/2 hours to change my oil. Will NEVER got to Roseville Toyota again! (they only schedule cash customers earlier in the day) More
Other Employees Tagged: Chris Martinez, Bekah Huey, Cory Lunsford, Kyle Schumacher
September 13, 2023
Always always a pleasure dealing is dealing with Chris Martinez and Roseville Toyota. Thank you Stan Martinez and Roseville Toyota. Thank you Stan More
Other Employees Tagged: Chris Martinez , Cole Anderson, Shane Oneill
May 29, 2022
This service department is very sketch. I recently hand my tires rotated and inspection they do no. Oil change. It started with the nice lady in the driveway attempting to bring to seve I recently hand my tires rotated and inspection they do no. Oil change. It started with the nice lady in the driveway attempting to bring to several desk. When they found out it was express they said no take him to. This happen 3 times till I arrived at Steve. Steve is very condescending and rude. When he realized I was express and had spend 2500 last visit. He seems disappointed that my car didn’t Need any expensive Serviced. When I asked for a Lyft home he stated since it was free service no Lyft provided. When I came back. He acted as if he has no idea who I was told him. You called me. He then said how will you be paying! I had to say look at the paperwork. Hello. He overall was just rude and interested. I can see it’s a terrible place to work. The culture is to see how much money you can screw a customer out of. My last service they damaged my car and tried to blame on me. I only got it resolved when I complained to ca BAR. I will only bring my car there for free services since I bought my tires there for elsewhere so not service any cars here. They are shady and like I Said earlier only out to see how much money they can get you for. It’s all about the commission earned. Not about service. I typically serviced my cars at the desk exclusively. So they have lost a life time customer and they don’t give a xxxx. More
May 09, 2022
Service dept very effective and knowledgeable Received my vehicle when estimated Received recommendations and prices for upcoming maintenance my vehicle when estimated Received recommendations and prices for upcoming maintenance More
Other Employees Tagged: Chris Martinez, Bekah Huey, Kyle Schumacher , Cole Anderson, Shane Oneill, Payton Agrimonti