Sterling Sine

I recently had an outstanding car-buying experience at West Side Lexus, and I can’t recommend them enough. From the moment my family and I arrived, we were greeted by a friendly and knowledgeable sales st West Side Lexus, and I can’t recommend them enough. From the moment my family and I arrived, we were greeted by a friendly and knowledgeable sales staff. The entire process was smooth, transparent, and incredibly efficient. The showroom was immaculate, and I felt comfortable the entire time. Our sales associate Shannon was not pushy, which made the whole experience feel much more like a conversation than a sales pitch. He was happy to answer all of my questions and had the vehicle pulled around to the front and prepped before we arrived. When it came time to discuss pricing, I appreciated the clarity and honesty they provided. There were no hidden fees or surprises, and they worked with me to find a deal that fit my budget. The finance department was also top-notch, walking me through all of the financing options and ensuring I understood everything. What really stood out was the attention to detail. Even after I made my purchase, the dealership followed up with a personalized thank-you message. I left the dealership feeling confident in my purchase and with the peace of mind that I had been treated with respect and care throughout the entire journey. Overall, it was a fantastic experience that exceeded my expectations. If you’re in the market for a new or certified pre-owned Lexus, I highly recommend you go to West Side Lexus and ask for Shannon in sales and get Sam or Sterling in finance. More

by chrisg19 Verified Customer Verified Customer

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I enjoyed interacting with the sales team but was disappointed with the finance team. However, the team came around. Overall liked the experience. . disappointed with the finance team. However, the team came around. Overall liked the experience. . More

by Nick Verified Customer Verified Customer

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Jeff was great to work with, very honest and professional. He was able to facilitate the delivery and purchase of not one, but two GX550s for me and my parents. These are very high in demand a professional. He was able to facilitate the delivery and purchase of not one, but two GX550s for me and my parents. These are very high in demand and sought after vehicles and we received ours in a timely fashion with the exact specs we requested. I highly recommend you ask for Jeff Jones if you visit Westside Lexus. More

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Unfortunately we had a very difficult experience. We were the buyers through a courtesy trade. The whole process through the dealership/sales consultant felt VERY rushed and pushy - even my bank was We were the buyers through a courtesy trade. The whole process through the dealership/sales consultant felt VERY rushed and pushy - even my bank was unsatisfied with how things were being handled. We were buying out of state. Everyone else we encountered and had to work with at the dealership were wonderful though. More

by bsmithhollis Verified Customer Verified Customer

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My family and I have been with Westside Lexus for 30 years. Wouldn’t go anywhere else. Best of the best. years. Wouldn’t go anywhere else. Best of the best. More

by LISASEEKER Verified Customer Verified Customer

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Jay Brown was very professional and easy to deal with. It was one of the best car buying experiences we’ve had. It was one of the best car buying experiences we’ve had. More

by jthomasx4 Verified Customer Verified Customer

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My purchase was smooth, efficient and easy. All three employees rated below were excellent to deal with. All three employees rated below were excellent to deal with. More

by FGBARHAM Verified Customer Verified Customer

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Jaxson was very professional and did not use high pressure sales tactics. We appreciated his demeanor and knowledge and he made the whole process flow very smoothly. We would purchase another vehicle pressure sales tactics. We appreciated his demeanor and knowledge and he made the whole process flow very smoothly. We would purchase another vehicle here even though we are located quite a distance away. That is how pleasurable they made the sales experience for us. Thank you. More

by gandersonfour Verified Customer Verified Customer

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I had a great experience at Westside Lexus. Jeffery and Marlene were super knowledgeable, helpful, and helped me find just the car I was looking for. Jeffery and Marlene were super knowledgeable, helpful, and helped me find just the car I was looking for. More

by Zach Creamer Verified Customer Verified Customer

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Mark was exceptionally easy to work with and very knowledgeable about the cars he is selling. This is the second vehicle we have purchased with him, and he has always made the process simple and pai knowledgeable about the cars he is selling. This is the second vehicle we have purchased with him, and he has always made the process simple and painless. More

by Ward Parnell Verified Customer Verified Customer

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