Stephen Richardson
Stephen Richardson at Niello Volkswagen
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Stephen Richardson

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
46 Reviews

Dealership Experience

5 yrs, 4 mos

5.0

46 Reviews

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46 Reviews of Stephen Richardson

September 27, 2024

Dealership Rating
Employee Rating

Best dealership I've ever worked with! I highly recommend Niello VW and any Niello dealership. More

by derrick24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Niello Volkswagen responded

Derrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 08, 2024

Dealership Rating
Employee Rating

Great costumers service over all very honest very accommodating friendly and helped us get the deal that we want within our budget. More

by R6LAROT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

August 27, 2024

Dealership Rating
Employee Rating

I've always liked this dealership and have purchased cars there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcom More

by JONMARQUARDT589
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann

Aug 28, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

August 13, 2024

Dealership Rating
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excellent work by the entire team and i love this dealer ship thanx again jose More

by SGAGAN1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Niello Volkswagen responded

Thank you so much for your kind words for Jose and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

July 24, 2024

Dealership Rating
Employee Rating

The Staff we worked with were professional, friendly, honest and thorough in presenting information and particularly in answering questions. We never felt rushed. More

by JDECUIR
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Jul 24, 2024

Niello Volkswagen responded

Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

July 19, 2024

Dealership Rating
Employee Rating

Been a great experience so far. Everything has gone very smoothly. Highly recommend this dealership for your VW needs. More

by ALRT1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Brent Cooper

Jul 22, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. Logan and our team appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 10, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and kind! Steve was patient and took the time to explain everything about the car I purchased. More

by DOTYSHANNON4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Stephen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

June 10, 2024

Dealership Rating
Employee Rating

We had a wonderful experience buying our Atlas Cross Sport! Stephen was very informative, detailed and kind! More

by Brittany Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Carlos Alvarenga

Jun 11, 2024

Niello Volkswagen responded

Brittany, Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Stephen, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

May 06, 2024

Dealership Rating
Employee Rating

Stephen was very helpful and knowledgeable on the entire process from start to finish. We are glad we bought our brand-new car from here to have this wonderful experience! More

by FNMMD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis, Khaled Jamal

May 06, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

April 21, 2024

Dealership Rating
Employee Rating

Steve was excellent to work with, I didn’t feel pressured or rushed. I feel like they were understanding and cared. More

by SIEDA143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

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