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Stephen Augustine
Stephen Augustine at Rallye Motors
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Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
431 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.8

431 Reviews

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431 Reviews of Stephen Augustine

November 11, 2024

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Employee Rating

Steve is a good communicator. Let’s me know what needs to be done..He is knowledgeable in all aspects of the service requirements for my. S Class More

by BVLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Paladino

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Nov 12, 2024

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Steve's communication and expertise have made your service experience seamless. It's great to know that he’s been able to keep you well-informed about your S-Class’s needs. We appreciate your feedback and look forward to continuing to provide you with top-notch service!

November 01, 2024

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Employee Rating

Easy to schedule service and Steve Augustine always a pleasure to deal with. Love car wash with service too. More

by Turquoise
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear that scheduling was easy and that Steve provided a great experience. The car wash is just a bonus we love to offer! Looking forward to seeing you again soon.

October 31, 2024

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The service was excellent but even with a service plan, the rates are too high. More

by ARCHIFLY
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received excellent service. We understand your concerns about pricing and appreciate your input. We're always looking for ways to improve and offer the best value to our customers. Please feel free to reach out if you have any further concerns!

October 31, 2024

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Most honest fast and professional service! Love Stephen/steve Augustine he is amazing and knowledgeable More

by Tanya
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Rallye Motors responded

Thank you for your fantastic review! We're thrilled to hear that Steve provided you with honest and professional service. We'll make sure to pass along your kind words to him. We appreciate your support and look forward to seeing you again soon!

October 30, 2024

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Employee Rating

Absolutely a scam going on there…. 11k in my 2023 sprinter. Someone explain this issue front wheel alignment needed adjustment and told by maintenance rep road conditions…xx my second v More

by Katz electric Inc
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Service Time
Recommend Dealer
No
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Oct 30, 2024

Rallye Motors responded

I’m sorry to hear about your experience and the issues you've encountered with your vehicle. We take these matters seriously and would like to address your concerns directly. Please reach out to me so we can discuss this further and find a resolution. - Gary White Service Manager Rallye Motors 1600 Northern Blvd. Roslyn NY 11576 Main 516-625-1000 Direct 516-801-2930 Fax 516-393-9562

October 25, 2024

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Employee Rating

Fantastic people in a very fantastic place. They know what customer needs and what they have to do. Beyond expectations More

by asking1956
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2024

Rallye Motors responded

We're so glad to hear you had a fantastic experience! Our team always aims to exceed expectations. Thank you for the kind words!

October 24, 2024

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Employee Rating

Stephen the service agent was very diligent in his explanation of the problem and even followed to make sure everything was up to my satisfaction More

by REDDSTRIPE88
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Rallye Motors responded

Thank you for your feedback! We're thrilled to hear that Stephen provided you with thorough explanations and followed up to ensure your satisfaction. Our team is dedicated to providing great service, and we appreciate your recognition!

October 24, 2024

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Stephen provided excellent service , efficient , accomodating , stress free. Always a pleasure to have my car serviced. More

by SWALCZY1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're glad to hear that Stephen made your service experience enjoyable and stress-free. We look forward to seeing you again!

October 22, 2024

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This dealership really attends to your wants and needs. Great customer service and great attention to detail. I wouldn’t go anywhere else More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Rallye Motors responded

We’re thrilled to hear that our team has met your wants and needs! Providing great customer service and attention to detail is our priority, and we appreciate your loyalty. Looking forward to serving you again!

October 14, 2024

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Employee Rating

They diagnosed a tricky issue, developed a plan to repair, and, most importantly, found a way to reduce the cost significantly from the original estimate.....and Steve Augustine was highly instrumenta More

by HUGHESCHRIS748
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Rallye Motors responded

Thank you for sharing your experience! We’re thrilled to hear that Steve was able to help diagnose the issue and reduce your costs. Our team always strives for effective solutions, and your feedback means a lot to us. We appreciate your trust in us and look forward

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