Stephanie Shearsby | Page 27

Great Dealership I previously had a RX350 and had a great relationship with Chris Pinelli and Karen Campbell and the rest of the staff at Lexus of London who eliminate I previously had a RX350 and had a great relationship with Chris Pinelli and Karen Campbell and the rest of the staff at Lexus of London who eliminate the hassle associated with buying and servicing a car. When it was time to replace it I asked them to help me find a new one and within days I had what I was looking for. More

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Present Sale and past Service helpful and efficient. Coming from another city, I have used this dealership for service over the past 3 years and been extremely pleased with how courteous and efficient th Coming from another city, I have used this dealership for service over the past 3 years and been extremely pleased with how courteous and efficient the staff have performed with results as expected. So when trading for a newer model I found interacting with sales equally successful as my sales person worked diligently to find us a fit on price and conditions. More

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Fantastic Experience! Stephanie was attentive, professional, and knowledgable about the car I was interested in. She went out of her way to ensure that I got what I was lo Stephanie was attentive, professional, and knowledgable about the car I was interested in. She went out of her way to ensure that I got what I was looking for and more! (She even personally drove the car 1.5h to my house to deliver it!) Everyone at the dealership was likewise customer-focused and I wouldn't hesitate to recommend them to my friends. More

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Truly a Customer for Life Stephanie … YOU PEOPLE ARE THE BEST !!!!! I have been taken care of and treated with the utmost respect every single time I have come into your d Stephanie … YOU PEOPLE ARE THE BEST !!!!! I have been taken care of and treated with the utmost respect every single time I have come into your dealership for almost 4 years now and I really, really appreciate being treated like a “friend” rather than just another customer. My ES350 was the first purchase I have ever made from Lexus of London and as I have mentioned to Romeo Nissan (my service advisor) on numerous regular service visits, it will most certainly NOT be my last. More

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Fantastic level of service. Highly recommended. Stephanie Shearsby was absolutely fantastic in helping me find and purchase my Lexus RX 350. I couldn't be more impressed by her professionalism and h Stephanie Shearsby was absolutely fantastic in helping me find and purchase my Lexus RX 350. I couldn't be more impressed by her professionalism and high level of service. You won't find someone who takes better care of you anywhere. If you want to be treated well, go see Stephanie Shearsby. More

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Great experience I traveled from out of town to take a look at a used RX450h, Stephanie was prompt in her e-mail responses and was able to go out of her way to come in I traveled from out of town to take a look at a used RX450h, Stephanie was prompt in her e-mail responses and was able to go out of her way to come in the evening to schedule a test drive. Despite it being late in the evening, we never felt rushed nor pressured to make a decision that day. We ended up agreeing on a price and the car was delivered with all requests as promised. The overall experience has been pleasant and we will definitely consider this dealership for our future vehicle purchases. More

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Test Drive NX What a great experience testing driving the NX. The salesperson new her stuff and went out of her way to make sure that I was able to get the test dri What a great experience testing driving the NX. The salesperson new her stuff and went out of her way to make sure that I was able to get the test drive in that day. More

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Gr8 buy! Gr8 experience! My partner and I decided to step outside of our love for BMW and ended up buying a Lexus IS F Sport @ Lexus of London. One of the main reasons for swi My partner and I decided to step outside of our love for BMW and ended up buying a Lexus IS F Sport @ Lexus of London. One of the main reasons for switching brands and getting into the Lexus was the client experience we received @ Lexus of London. Stephanie Shearsby was our sales person and she truly went above and beyond the call of duty to make our experience much more than just comfortable -- she was legendary. From the way the car was presented on our first test drive appointment to the delivery and after sales experience Stephanie was great. In fact, the entire team were terrific and worked hard to secure us a great deal. We will most definitely be back when it's time to look at replacing our second BMW. Thanks Lexus of London! Cory & Marco More

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Professional/Efficient Recently traded a 2007 Yukon for a 2013 Lexus RX350. Most of the required info was communicated via the internet. Very clean, efficient and to the poi Recently traded a 2007 Yukon for a 2013 Lexus RX350. Most of the required info was communicated via the internet. Very clean, efficient and to the point. Once the sale was made a delivery date was scheduled. We are 2 hrs away, arrived early afternoon, Stephanie had all paperwork ready for signatures, they were signed and we were back home for supper (now that,s professional/efficient). More

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effecient, and very clear description of servicing i am very pleased that you have finally hired female sales people and moved into the current market demographics.....as a professional female I am alw i am very pleased that you have finally hired female sales people and moved into the current market demographics.....as a professional female I am always looking to promote like women in business...I will be buying a new vehicle soon and am happy to work with a female.... More

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