Stephanie Shearsby | Page 19

Amazing Experience with Stephanie! I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. F I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. From the first point of contact Stephanie was incredibly on the ball, friendly, and was able to answer all of my questions despite the fact that I was buying a used Mazda from a Lexus dealership. She made me feel completely comfortable throughout the entire process, and it gave me some reassurance to be buying a vehicle from another young female. After my test drive, Stephanie went over all the things I should consider in a truly unbiased way and provided me with lots of information that allowed me to make an informed decision. I truly felt that Stephanie was there to help me, and her main objective was that I got what was best for me, not that she made the sale regardless of what I needed. Stephanie is not only incredibly trustworthy, but clearly cares about her clients and what they need. I came into the dealership with a budget and she worked incredibly hard to help me walk out of the dealership BELOW budget. I told her what my budget was and she came in with a final number below what I was asking for! Stephanie went above and beyond on all occasions, making sure she was accessible by text if I had any questions, picking me up and dropping me off from home since I was currently without a car, and even went so far as to purchase me some beautiful flowers on the day I came in to pick up the vehicle since it was my birthday in 2 days. As for the dealership itself, I was thrilled at the attention to detail they put into making sure the car was safe, and up to their standards. They did all the running around for me and took care of my licensing and getting my new plates. Stephanie and Lexus of London made buying a car a wonderful experience and I would highly recommend them to anyone who wants a fantastic experience. More

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Awesome experience Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, g Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, great experience! More

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Stephanie Shearsby Internet Manager Lexus of London I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the phone and through email. Before we even got off the phone she had email packages in my inbox ! LoL She was super thorough and very detailed. Just wanted to thank her by writing this review. Its the least I can do. Being an out of towner and buying was uneasy for me but she made it seem soo simple. She's awesome to deal with! Thanks Stephanie Jason Corazza More

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Hands down the best customer service we have ever received! There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her customers feel important and puts your mind at ease! When we couldn't make it there to test drive a vehicle, she offered to drive it to us! My mind was blown, it seemed too good to be true! Just when you start to loose faith that there are no good people left in the world....Stephanie comes along rockin it! She was quick to contact us and straight up with everything! I am so grateful we fell into her hands for her to help us out! More

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Great experience at Lexus of London Dealing with Stephanie and Lexus of London was a painless and easy process. It was a pleasure to do business with her. She was very professional and Dealing with Stephanie and Lexus of London was a painless and easy process. It was a pleasure to do business with her. She was very professional and was looking out for my best interest. Coming from out of town as well she was very accommodating throughout the whole process. More

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Awesome !! Stephanie and Lexus of london We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we feel that she had our best interest at heart. We will enjoy our new car and will deal with her again. Lexus of London has always treated us well weather it be buying a car or taking it in for service. We will be happy to tell others of our great experience with Stephanie and Lexus of london. I must also mention Kylie and Teagan who also made our sale very satisfactory. Thank you all. More

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Friendly, knowledgeable and keen to help Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She was very knowledgeable about the vehicle. She provided us with options and gave us the time to make a decision. A week later we are pleased with the vehicle and our experience with her and the people at Lexus of London. More

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Great experience and professional staff! I must say it was an absolute pleasure dealing with Stephanie Shearsby as I just purchased a 2017 Rx350. Stephanie was very professional and transpare I must say it was an absolute pleasure dealing with Stephanie Shearsby as I just purchased a 2017 Rx350. Stephanie was very professional and transparent through out the process. She helped me get a great deal on the suv and I couldn't be happier. She provided a great presentation of the car, explained all the paperwork thoroughly, and kept me updated on the car delivery. highly commend you to contact her if you were thinking of buying a Lexus! More

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No pressure sales The experience we had at Lexus of London was one both my wife and I enjoyed. Our sales person was Stephanie Shearsby and she provided us with all the The experience we had at Lexus of London was one both my wife and I enjoyed. Our sales person was Stephanie Shearsby and she provided us with all the information we needed, without the pressure tactics one associates with car sales. From letting us test drive the cars on our own (without the sales person tagging along in the back seat) to being introduced to all the support staff at the dealership, and how they are there to help us, this is a car purchase we will remember and a sales person we look forward to dealing with again in the future. More

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Seamless purchase from start to finish! We emailed Stephanie about a Lexus 350RX we had seen online. She met us at the dealership and after a test drive, we made the purchase. Stephanie was We emailed Stephanie about a Lexus 350RX we had seen online. She met us at the dealership and after a test drive, we made the purchase. Stephanie was professional, knowledgeable and personable. There was no high pressure sales pitch, just the facts. She and Lauren made a special trip to deliver the car to my home. This is my 3rd Toyota and Lexus purchase, but the first from Lexus of London. I would definitely deal with Stephanie again. More

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