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Silvia Fernandez
8 Reviews
Dealership Experience
12 yrs, 9 mos
Languages Spoken
English
Spanish
8 Reviews of Silvia Fernandez
November 21, 2025
This was a great experience, from the sales staff, to management giving us a fair purchase price and our finance person offering us options and ultimately the best way to purchase. Lastly the RX 350 prem management giving us a fair purchase price and our finance person offering us options and ultimately the best way to purchase. Lastly the RX 350 premium exceeded our expectations. More
by WALTER.COLE
Verified CustomerOther Employees Tagged: Ashley Nguyen, Marcus Atkins
April 28, 2023
I recently traded my Lexus in but I must tell you I miss the service at this location! Always on point with excellent service!! Thank you to Luis in Sales who made my trade in so flawless and hassle free. K the service at this location! Always on point with excellent service!! Thank you to Luis in Sales who made my trade in so flawless and hassle free. Keep up the great work! More
by suzettemchavez@yahoo.com
Other Employees Tagged: Marcus Atkins, Dorothy Sausley, Pete Suarez, Armando Morales, Ramon Rodriguez, Lupe Guzman, Anthony Trujillo, Luis Ortega , Felipe Lozano
May 04, 2022
Excellent service from the leasing to the service and sells department. Organize and clean location. sells department. Organize and clean location. More
by Lillian
Other Employees Tagged: Donnie Holcomb , Hamilton Dawes, Ramiro
December 29, 2021
The dealership is such a beautiful place and all of the people that I have come in contact with at the dealership, such a great group, especially my salesman, Mike Driscoll he always courteous made me feel people that I have come in contact with at the dealership, such a great group, especially my salesman, Mike Driscoll he always courteous made me feel comfortable in all of my six ES 350 Lexus vehicles and in the dealership surrounding, and the service advisor great person always get the job done with listening ears and great understanding about the vehicle that needs to be serviced More
by Ande
Other Employees Tagged: Mike Driskill, Aniekan Edem , James Vu
May 13, 2021
Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. business with Northside for over 20 years, and I will keep coming back. Thank you. More
by B.K.DENNIS
Other Employees Tagged: Bobby Bosley, Rob Ochoa, Dorothy Sausley, Agustin Soto, Pete Suarez, Chad Smith , David Ortiz
April 04, 2020
Steven made a difficult situation very easy, he kept me informed during the repair process and my car was completed ahead of schedule! Thank you! informed during the repair process and my car was completed ahead of schedule! Thank you! More
by dkaltenbach
Other Employees Tagged: Steven White
March 25, 2020
This was by far the best service experience I have ever had. Steve was phenomenal and a joy to work with. Steve constantly kept me updated via text or email and was a consummate professional. We've work had. Steve was phenomenal and a joy to work with. Steve constantly kept me updated via text or email and was a consummate professional. We've worked with several body shops over the 30-years I've been driving and this was THE BEST experience overall. In fact, we own a Volvo, and if we ever have to get body work done, I'm bringing it here. For 30-years I've always heard, you can't get the car washed for 2 weeks (or something of the sort)... Not with Northside. They have a special process where you don't have to wait, the paintjob is good to go and ready to be washed. Lastly, and this is what made my day: Lexus actually detailed my interior while the exterior was what was being worked on. Never before has that happened, that was going the extra mile and much appreciated. Most body shops take care of what they are paid to do and that's it. Not this dealership, they go above and beyond. More
by Mark Holmes
Other Employees Tagged: Steven White
December 22, 2019
Great People, Great System, Great Product I have been a patron/customer of Northside Lexus since August 2011 - that is five vehicles ago! The Sales personnel are very knowledgeable and key in I have been a patron/customer of Northside Lexus since August 2011 - that is five vehicles ago! The Sales personnel are very knowledgeable and key in on your needs. I like the options they suggest when obtaining a new vehicle. Service is outstanding; they work with you and your schedule. The cookies are good (Tip: if you want some before 11 AM, go to the Collision Center. More
by FBERGFIELD
Other Employees Tagged: Melissa O'Connell, Joshua Keough, Dorothy Sausley, Agustin Soto, Pete Suarez, Frank Ramos , Tim Karmout, Danh Nguyen, Steven White
