Shiva Lawton
Honda Service Advisor
Scott Honda of West Chester
706 Autopark Blvd
West Chester, PA 19382
51 Reviews
Write a Review51 Reviews of Shiva Lawton
October 20, 2024
I've serviced my Honda vehicles at Scott Honda for many years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious waiting areas and a cafe for people to hang out or work while their vehicles are being worked on. More
September 08, 2024
We had a great experience with our sale and service at Scott Honda. Calvin in Sales and Shiva in Service went above and beyond. Highly recommend. Scott Honda. Calvin in Sales and Shiva in Service went above and beyond. Highly recommend. More
Other Employees Tagged: Calvin Schlotfeldt, Melissa Manganello
August 14, 2024
Another totally satisfactory service visit. Nick H got everything right, the shuttle was timely and the charges were fair. Thanks, Scott Guys. Nick H got everything right, the shuttle was timely and the charges were fair. Thanks, Scott Guys. More
Other Employees Tagged: Nick Huntoon
August 10, 2024
Darren was great with helping me purchase my car off the lease. Explained the process very well and very efficiently and helped me save a lot of time! He was the most helpful and genuinely friendly salesper lease. Explained the process very well and very efficiently and helped me save a lot of time! He was the most helpful and genuinely friendly salesperson I have worked with at this dealership yet. More
Other Employees Tagged: Rob Gill, Jeff Wood, Matthew Moravec, Darren Brown
July 30, 2024
Outstanding customer service. Never tried to up-sell for products or services that I don’t need. Shiva is very knowledgeable and responsive. Never tried to up-sell for products or services that I don’t need. Shiva is very knowledgeable and responsive. More
Other Employees Tagged: Chris Wisler
January 14, 2024
I have been a loyal Scott Honda customer since 1998. The service department has always been outstanding, and my latest experience, on January 12, 2024, was no exception. I was fortunate to have an outst The service department has always been outstanding, and my latest experience, on January 12, 2024, was no exception. I was fortunate to have an outstanding service tech, Shiva, tend to my service needs. She is very knowledgeable, professional, and provided updates and recommendations for future service requirements. I will make it a point to request her anytime I need to come in for service. More
November 30, 2023
I've had my car serviced at Scott Honda for nearly a decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with exce decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with excellence. She sets the example every professional in Service should aspire to. I hope Scott recognizes her with the acknowledgement she deserves! More
November 08, 2023
Always have an excellent experience at Scott Honda. And Shiva was so helpful and very caring. The car work was done and the care was washed. My friend asked whether it was brand new. It was so great ha And Shiva was so helpful and very caring. The car work was done and the care was washed. My friend asked whether it was brand new. It was so great having a loaner for the day. I will most definitely go back to Scott Honda. More