Shawn Murray
Shawn Murray at Secor Subaru
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Shawn Murray

Service Director

Secor Subaru

501 Broad Street
New London, CT 06320

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4.7
92 Reviews

Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.

Dealership Experience

3 yrs, 1 mo

Industry Experience

22 yrs, 11 mos

4.7

92 Reviews

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92 Reviews of Shawn Murray

April 09, 2025

Dealership Rating
Employee Rating

From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! More

by cad114
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 10, 2025

Secor Subaru responded

We're delighted to hear that your experience with the Sales, Parts & Service teams at Secor Subaru has been excellent! Thank you for sharing this positive feedback. We're here whenever you need us!

March 28, 2025

Dealership Rating
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Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro More

by Christianjgray99
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Secor Subaru responded

Christian, we're delighted to hear that our team at Secor Subaru exceeded your expectations with prompt service and extra touches like the car wash. Thank you for choosing us for your Crosstrek's recall repair, and we look forward to assisting you with future maintenance!

March 17, 2025

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Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More

by MARIA.MOULTHROP
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Recommend Dealer
Yes
Mar 18, 2025

Secor Subaru responded

Maria, thank you for highlighting your excellent service experience at Secor Subaru! We're glad our team could assist with your maintenance needs and provide clear options. We appreciate your support!

January 17, 2025

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The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. More

by TRACY.DICKSON
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Recommend Dealer
Yes
Jan 17, 2025

Secor Subaru responded

Tracy, we're delighted to hear that our service team at Secor Subaru provided you with friendly and professional care. Thank you for sharing your experience!

January 06, 2025

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We have been generally very pleased with the dealership. They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar More

by john.wolch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane Wildes, David Pricone

Jan 07, 2025

Secor Subaru responded

Hi John! Thank you for sharing your experience with Secor Subaru. We're glad to hear that overall you're pleased and appreciate the feedback about the check timing, we'll use it to improve our communication in the future. If any more questions arise as you get familiar with your car, feel free to reach out!

December 30, 2024

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Secor Subaru always offers service with a smile. If I have any questions, they are always patient and professional with the answers. More

by HILTLM
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 31, 2024

Secor Subaru responded

We're delighted to hear that our team at Secor Subaru consistently provides you with friendly and professional service. Thank you for your kind words. We're always here to help!

December 01, 2024

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Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. More

by Happy
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Recommend Dealer
Yes
Dec 02, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru! We'll see you next time!

November 13, 2024

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I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go More

by CTEACHER294
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Recommend Dealer
Yes
Nov 13, 2024

Secor Subaru responded

Thank you for your loyalty and trust in Secor Subaru! We're delighted to know that our team consistently provides respectful service with safety as a priority. We look forward to continuing to meet your service needs!

October 24, 2024

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Thank you. I feel comfortable taking my Rubasu to you guys for service than anybody else. More

by PARTYMIXX
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Oct 24, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru!

October 16, 2024

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Employee Rating

Great fast service. I was getting text updates on my car during the service. Clean and vacuum was a plus More

by GARYSLATER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Oct 17, 2024

Secor Subaru responded

Gary, we're delighted to hear you appreciated the fast service and updates during your visit at Secor Subaru. Thanks for highlighting our efforts to keep things clean too!

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