
Shawn Merrick
Finance Director
Herb Chambers Toyota of Auburn
809 Washington St, Rte. 20
Auburn, MA 01501
210 Reviews
Write a Review210 Reviews of Shawn Merrick
April 15, 2025
Nice dealership! The sale associate Inmer helps me buying the new truck with the reasonable price. Definitely recommend! The sale associate Inmer helps me buying the new truck with the reasonable price. Definitely recommend! More
Other Employees Tagged: Christopher Menard, Juljan Imeraj, Inmer Ventura
March 21, 2025
Marque is an excellent salesman who went all out in trying to find a vehicle for us. He totally understood what we were looking for and his patience was superlative. He was very responsive to our pho trying to find a vehicle for us. He totally understood what we were looking for and his patience was superlative. He was very responsive to our phone calls and e-mails. The sales managers we dealt with were also pleasant to work with and never pressured us to sign on the dotted line. The service area is neat, spacious, and clean. We won't hesitate to visit this dealership again in the future. Thank you. More
Other Employees Tagged: Marque Hoenig, Andi Xhacka
March 05, 2025
My experience here was awesome from my very 1st email to them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) an them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) and the Service(Kevin) department also get a 5 star rating. ALL of my interactions with anyone I spoke to, emailed or called was handled with 100% professionalism. Special shout out to Chandler, my Sales Professional. Samantha, Lauren and TJ from Management. Shawn and Chris from Finance. And last but by no means least, GM Dan Bortolussi. I don’t know all the names of who I dealt with, but everyone has been awesome! Looking forward to saying hello to all these folks on return visits to parts and service and future new car needs. More
Other Employees Tagged: Daniel Bortolussi, Samantha Horne, Lauren Roche, Christopher Menard, Kevin Kobel, Christopher Heineman, Patrick Wagner , Chandler Horne
January 30, 2025
Herb Chambers delivered exceptional service, competitive pricing, and a seamless car-buying experience. The GM, Dan, gave us a warm welcome, and Chandler was incredibly knowledgeable and personable. Thanks pricing, and a seamless car-buying experience. The GM, Dan, gave us a warm welcome, and Chandler was incredibly knowledgeable and personable. Thanks to his expertise, my wife and I confidently purchased our car. What could have been a stressful process turned into a relaxed and enjoyable experience. Highly recommend! More
Other Employees Tagged: Daniel Bortolussi , Chandler Horne
December 06, 2024
Love the rav4! Alec was very helpful and did a wonderful job. I look forward to buying my next vehicle from him! Loved my experience. Alec was very helpful and did a wonderful job. I look forward to buying my next vehicle from him! Loved my experience. More
Other Employees Tagged: Daniel Bortolussi, Andi Xhacka, Dhimitri Lako , Alec Pacheco
November 27, 2024
This is our 5th vehicle we've got from Herb Chambers. It was a pleasure working with Amro thru the entire purchase process. It was a pleasure working with Amro thru the entire purchase process. More
Other Employees Tagged: Dhimitri Lako, Amro Kandil
November 14, 2024
Always an excellent experience. This is the 3rd vehicle I’ve bought from Herb Chambers and the experience continues to improve. This is the 3rd vehicle I’ve bought from Herb Chambers and the experience continues to improve. More
Other Employees Tagged: Luis Mulla
October 23, 2024
Very helpful staff, I was able to complete purchase quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. More
Other Employees Tagged: Hai Lam, Timothy Schoener, Kevin Kobel, Victoria Andrews
October 09, 2024
Just bought my 2024 Toyota Sienna. Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybr Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybrid and I had no idea it was so quiet. Great for the kids when they nap). He helped me set up Bluetooth, went over how to save my favorite radio stations, how to navigate foot tailgate sensor, how to set trunk height , how to set up memory seats, he helped me download the Toyota app and showed me how to do remote start from my phone and how to turn car on and off from phone. He went over the heated seats , dual AC , passenger moving third row ( super easy with car seats installed). After paperwork he was so kind to put the plates , clean the car, Simoniz it, pull it up and help transfer the car seats , my diaper bag and even showed me where to put my purse ( the new sienna had a mom compartment in the front seat and a hidden Xl cargo area in the trunk). He helped set up the tv so the kids can be calm for the drive home. He showed me how lame changing assist and cruise control worked. The drive home was smooth. Start to finish was fast and painless. He even went over the button under the mirror for setting up garage door. The best sales experience by far. Excited to come back and will continue to come back. More
Other Employees Tagged: Andi Xhacka, Kennedy Lidonde, Samantha Horne, Monish Naicker, Hai Lam, Christopher Menard, Nicholas Ferraro , Chandler Horne
September 26, 2024
Very one there is super nice and friendly. They make sure ur in safe car and affordable. They make sure ur in safe car and affordable. More
Other Employees Tagged: Samantha Horne, Hai Lam
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