Shawn Longworth | Page 28

Haven't been disrespected by a sales person like this before. Shawn spent the entire test drive talking about himself and how he wanted to buy the car himself so it wasn't possible for my wife and I to d before. Shawn spent the entire test drive talking about himself and how he wanted to buy the car himself so it wasn't possible for my wife and I to discuss things about the car. Listing had a lot of incorrect info in it including a lot of features it said the car had but weren't equipped. Sent him an email that night to say we decided to buy the car anyway and agreed to have him call me first thing in the morning to take a deposit. He even said "congratulations". Instead I get an email saying that the car is now on hold for someone else coming from out of town and it would be "rude to sell the car out from under them". When he emailed me to let me know that he had indeed sold the car out from under me, he didn't even have the courtesy to get my name right. So I guess I'm "Jason" now. Won't be dealing with him or Toyota Town. More

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Shawn is always helpful and tries to get us exactly what we need! This is our third vehicle with you and we keep coming back because of the service and honesty! Thank you so much for all of your help, S we need! This is our third vehicle with you and we keep coming back because of the service and honesty! Thank you so much for all of your help, Shawn! More

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Have dealt with Toyota for a few years now. Always friendly and accommodating. Shaw Longworth my salesman was amazing. So friendly and knowledgable. Thank you Shawn!! friendly and accommodating. Shaw Longworth my salesman was amazing. So friendly and knowledgable. Thank you Shawn!! More

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This is our second time purchasing a vehicle from Shawn and he continues to provide excellent costumer service while being knowledgeable about any and all of our questions. and he continues to provide excellent costumer service while being knowledgeable about any and all of our questions. More

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It was a pleasure to meet Shawn at Toyota Town. He is a very friendly, happy individual who offers excellent customer service. He is very knowledgable about all Toyota products. I would highly recommend very friendly, happy individual who offers excellent customer service. He is very knowledgable about all Toyota products. I would highly recommend him as I would also recommend Andre De Coning as a Financial Services Manager. I am impressed with Toyota Town in general. Shawn if you find me a little truck for my hubby, I'll be back to see you! More

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I came in not knowing exactly what I wanted and Shawn patiently helped me explore my options over multiple visits. Ultimately he identified the best option for me that still stayed within my budget and patiently helped me explore my options over multiple visits. Ultimately he identified the best option for me that still stayed within my budget and made it a seamless process. More

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I could not find a Toyota Tacoma TRD Sport with the options i wanted anywhere locally (Ottawa area). For any I did find, even elsewhere in Southern Ontario I found the dealers were completely unwillin options i wanted anywhere locally (Ottawa area). For any I did find, even elsewhere in Southern Ontario I found the dealers were completely unwilling to negotiate a fair price and trade-in. Then I found Shawn and Toyota Town. In a very short time I managed to negotiate a very fair satisfying deal (to both sides) for exactly the vehicle I wanted. Think I'm kidding? I'm not - I drove 600 KMs from Ottawa to London to complete my deal. Well worth the drive! Shawn was awesome, fair, honest and made car dealing a pleasure (that's rare!). No silly game playing, hard-balling, etc... Just clean, simple honest dealing. Wow, how refreshing! Thanks a ton Shawn! Btw - Janine Feenstra (Finance) was equally awesome to deal with! More

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Despite the 10 month wait to get the actual vehicle we wanted (boo Toyota), Shawn kept us updated as well as he could and always treated us professionally. The building and staff were welcoming, courteou wanted (boo Toyota), Shawn kept us updated as well as he could and always treated us professionally. The building and staff were welcoming, courteous and helpful. When our vehicle finally arrived Shawn ensured that we were happy with our purchase and spent all the time we needed to familiarize us with its features. More

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Have to wait until I have used the whole dealer and maintenance department for a all round experience. That’s all until next year. Thanks maintenance department for a all round experience. That’s all until next year. Thanks More

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Shawn was a pleasure to work with. He is very knowledgeable about the Highlander we purchased. There were a couple small marks on the vehicle and we took it to the shop and he took care of it imm knowledgeable about the Highlander we purchased. There were a couple small marks on the vehicle and we took it to the shop and he took care of it immediately. Would recommend Shawn for anyone who is looking to purchase a vehicle from Toyota-Town . More

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