Shaun Hurry | Page 7

Simon does it the way it should be done, go see him! From the minute I drove up to the dealership to the time I drove away in my new pick up, It had to be one on the most enjoyable vehicle purchasing exp From the minute I drove up to the dealership to the time I drove away in my new pick up, It had to be one on the most enjoyable vehicle purchasing experiences I have ever had. Simon was the salesman I dealt with and he did not disappoint. It was like visiting with an old friend you haven't seen in a long time. No pressure, no beating around the bush, just straight to the point and I prefer it that way. It was my 3rd stop for the day when I was looking for a new truck and really... what a wasted day... should have just gone to see Simon to start with. One of the things that stand out as a first impression of a dealership is the day and time I stopped in. I just pulled in to see what was on the lot on a Saturday at about 5:45 PM. Simon was standing out front taking in the sunshine probably thinking about what would taste good on the grill. He could have said come back another time, but he didn't. Whether I was serious or not, which I was, didn't seem to matter. He took the time to see what he could do to help me out. You don't find that very often anymore and that gets big bonus points from me. The whole team really makes the experience great the minute you walk in the door. Brent Gilblin met me at the door and offered any help he could. Didn't realize he was the general sales manager because he was super friendly and welcoming. I'm used to managers staying in their cozy offices and not being bothered to care if you're even there. More bonus points there... lots more! From there I went over to Ryan Guilbault. Again late on Saturday, he took the time to go through everything and make sure everything was in place and I got everything I wanted and nothing that I didn't. I felt a little guilty because he was late getting to a wedding since he was helping me out. No it wasn't his wedding so I think we are ok there. Again, going that little extra for a customer when they didn't have to. More bonus points! I think Ryan was in recovery from the wedding when I went to finalize the deal a couple days later so Shaun Hurry stepped in and everything was seamless. I was met with the same friendly and courteous manner that seems to come easy to this team. To me that means management is treating their people right and that is important because nobody wants to be somewhere they aren't happy and the customer can always see that. When I needed parts and service, the courtesy just continued. I'm from out of town so they made things work around my schedule and did things right. Again, bonus points! Unfortunately Simon wasn't available when I took delivery of my truck, but he called me several times, made sure his team mates looked after me and even apologised a little. He did have a good excuse though, he was on his honeymoon! Congrats again. I will forgive him but he can make up for it when I go see him for the next new vehicle. That's My story. Great people in a great dealership. Do yourself a favor, Go see Simon, let him help you out. They will look after you at Sherwood Buick GMC More

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Great people to work with Corvette was great to deal with very helpful He made me feel good and he checks that every is going good with new gmc I appreciate this very much I wo Corvette was great to deal with very helpful He made me feel good and he checks that every is going good with new gmc I appreciate this very much I would recommend him to everyone buying a new or used car Thanks again Corvette More

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Great Experience The moment drove onto the lot I was greeted by a friendly sales man. I walked in the dealership and again greeted by a friendly man that offered me a The moment drove onto the lot I was greeted by a friendly sales man. I walked in the dealership and again greeted by a friendly man that offered me a beverage while I waited for my appointment. I knew what I was looking for, I had an appointment so everything was ready and waiting for me to try out. The sales team I dealt with were professional, and down to earth, as well as knowledgeable and answered my questions that I needed help with. From beginning to end I enjoyed the experience and will definitely recommend this dealership to friends... family and acquaintances. More

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2017 Sierra 1500 SLT Crew Cab I recently tried buying this same truck at another GM dealer across town, but was unable to make the numbers work. I went in to Sherwood Buick GMC sin I recently tried buying this same truck at another GM dealer across town, but was unable to make the numbers work. I went in to Sherwood Buick GMC since they had a huge selection of the same truck I wanted. As I pulled up Jack welcomed me and asked if he could help. From there everything went smooth. Within a couple hours I was driving the exact truck I hoped to buy. Great people! More

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Great first new vehicle purchase experience. We had a great experience working with Devon, especially as a first time buyer of a new vehicle. Devon was knowledgable and friendly, and the team at We had a great experience working with Devon, especially as a first time buyer of a new vehicle. Devon was knowledgable and friendly, and the team at Sherwoodpark GMC was transparent about everything throughout the process, especially when it came to the price. They worked hard to help get us within our budget and made sure we had found the right vehicle. Would definitely recommend visiting this dealership. More

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Ferid Avdic: Our "Go-To" Salesperson for 2 Vehicles "We have the utmost confidence buying a vehicle from a dealership that is co-owned by Todd Nicholson, as his family has earned a reputation of honesty "We have the utmost confidence buying a vehicle from a dealership that is co-owned by Todd Nicholson, as his family has earned a reputation of honesty and responsibility over the years. That confidence is joined by the satisfaction of dealing with our "go-to" product counselor Ferid Avdic. This is the 2nd new vehicle that Mr. Avdic has helped us with, and it is truly a pleasure to see that the "old school" way of doing business is still valued by management. No pressure, easy going, and the fact that Ferid is a familiar face at this showroom is reassurance to us that we have made the right choice once again. Simple math: Keep doing things this way and repeat business is guaranteed!!" Don and Carol, Strathcona County. More

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What a refreshing experience purchasing a new vehicle! After a week of highs and lows at another dealership (deal made then "sorry, we made a mistake") and then within $475.00 on a $50,000 vehicle, we walk After a week of highs and lows at another dealership (deal made then "sorry, we made a mistake") and then within $475.00 on a $50,000 vehicle, we walked out - now it was about more than just money! We we're contemplating our next move when our nephew told us about Sherwood Buick GMC and Dan the salesman he had dealt with. We called Dan and decided to take a trip out to Sherwood Park. We were greeted in the parking lot (on a very cold day) by Jesse and instantly felt the warmth of this dealership. We met up with Dan and had a conversation about the dealership and more importantly the "best practices" they were introducing. Dan had been promoted (not surprising) since he sold my nephew his truck so we were introduced to Simon who would be our salesman. We had an idea of what type of vehicle we wanted and after some discussion decided to take the SLT2 Acadia for a test drive. Being impressed with the vehicle we negotiated a fair price and went to see Shaun to complete the transaction. Not once during that whole process did we feel pressured or dissatisfied. I've experienced a letdown once a sale is completed in the past, but not this time. We had some concerns/questions the following day so we went back to the dealership. We were treated like royalty and those concerns/questions were all taken care of which included another test drive. When we picked up the vehicle two things stood out. 1 - All four gentleman that we had dealt with made a point to visit with us. 2 - Part of the deal included quite a sum of money for accessories. Since we couldn't use it all I was sure we would be told we would be given a voucher which I didn't want. But without even a discussion, we were told they would cut us a cheque for the unused balance. This dealership certainly deserves a visit if you are looking for a vehicle. It actually felt like they are introducing a "fresh new concept" when it comes to us - the customer! More

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Best experience on a car lot bar none. When I arrived I let them know I was serious about purchasing a Chevy Trax, and did not want any usual dealer treatment. They assured me that was no When I arrived I let them know I was serious about purchasing a Chevy Trax, and did not want any usual dealer treatment. They assured me that was not the case there and it wasn't. Sales person Simon Wiederkehr treated my wife Peggy and myself great. He even drove us to another dealership to see a vehicle I was interested in. We ended up buying a Trax from Sherwood and are very happy with it. On top of everything else he also made sure my wifes phone was programmed in and working hands free. A huge thanks to you all at Sherwood Buick Gmc. Bill and Peggy Bouwman More

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Great Experience Had a great selection of vehicles, and was more than accommodating to get all the extras we asked for installed in a very quick and professional manne Had a great selection of vehicles, and was more than accommodating to get all the extras we asked for installed in a very quick and professional manner through their Sherwood Customs department. Sales team was awesome and very knowledgable. More

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Excellent Simon helped us through the process of buying our first truck efficiently, professionally and in a friendly easy going manner! We appreciated his hel Simon helped us through the process of buying our first truck efficiently, professionally and in a friendly easy going manner! We appreciated his help and the whole process was a breeze. Special thanks to Shaun in financing too. More

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