
179 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Industry Experience
31 yrs, 6 mos
Languages Spoken
English
179 Reviews of Shannon George
April 24, 2025
Absolute Scam – Stay Far Away from Westside Lexus if You're Buying a Used Car I bought a used Tesla from Westside Lexus after they explicitly told me they were registered with the IRS for the EV tax You're Buying a Used Car I bought a used Tesla from Westside Lexus after they explicitly told me they were registered with the IRS for the EV tax credit. That was the ONLY reason I went through with the purchase—so I could claim the $4,000 used EV tax credit using the Time of Sale report. But after the deal was done, I found out they’re not registered with the IRS at all. No one at the dealership took any responsibility, and I was left with zero support and no way to claim the credit. I felt completely misled and betrayed. To make it worse, there's a serious communication gap at this dealership. Important information is not disclosed upfront. No one explains key details unless you specifically know what to ask for—which most buyers won’t. You end up learning the truth only after it’s too late. If you’re considering buying a used car from Westside Lexus, especially an EV—don’t do it. Their lack of transparency and accountability can cost you thousands. Look elsewhere. This dealership has zero integrity when it comes to informing customers properly. More
April 10, 2025
I received great service from Shannon the salesman and the dealership. The dealership worked with me and my own lender. I asked for an inch and they gave me more. I appreciate the assistance. I appreciate the dealership. The dealership worked with me and my own lender. I asked for an inch and they gave me more. I appreciate the assistance. I appreciate the fact they didn’t offer any extra fees. When I or someone I know are looking for a vehicle I will suggest Westside Lexus. The only thing I hated was the drive, almost 2 hours one way. More
April 03, 2025
Professional in every aspect of the purchase process. Shannon and Anil were a pleasure to work with. Shannon and Anil were a pleasure to work with. More
Other Employees Tagged: Anil Sharma
March 27, 2025
I recently had an outstanding car-buying experience at West Side Lexus, and I can’t recommend them enough. From the moment my family and I arrived, we were greeted by a friendly and knowledgeable sales st West Side Lexus, and I can’t recommend them enough. From the moment my family and I arrived, we were greeted by a friendly and knowledgeable sales staff. The entire process was smooth, transparent, and incredibly efficient. The showroom was immaculate, and I felt comfortable the entire time. Our sales associate Shannon was not pushy, which made the whole experience feel much more like a conversation than a sales pitch. He was happy to answer all of my questions and had the vehicle pulled around to the front and prepped before we arrived. When it came time to discuss pricing, I appreciated the clarity and honesty they provided. There were no hidden fees or surprises, and they worked with me to find a deal that fit my budget. The finance department was also top-notch, walking me through all of the financing options and ensuring I understood everything. What really stood out was the attention to detail. Even after I made my purchase, the dealership followed up with a personalized thank-you message. I left the dealership feeling confident in my purchase and with the peace of mind that I had been treated with respect and care throughout the entire journey. Overall, it was a fantastic experience that exceeded my expectations. If you’re in the market for a new or certified pre-owned Lexus, I highly recommend you go to West Side Lexus and ask for Shannon in sales and get Sam or Sterling in finance. More
Other Employees Tagged: Sam Chau, Sterling Sine
January 18, 2025
I had a great experience with my first Lexus purchase. Shannon George was very helpful and patient in helping me find the right vehicle. He kept in constant communication with me which I really appreciat Shannon George was very helpful and patient in helping me find the right vehicle. He kept in constant communication with me which I really appreciated. He was very professional and made this a positive experience for me. I would recommend Westside Lexus and Shannon to everyone. Thank you, Shannon. More
December 21, 2024
This service was excellent. I really appreciate it. Looking forward to going there for my life. Servicing of the vehicle. I purchased I really appreciate it. Looking forward to going there for my life. Servicing of the vehicle. I purchased More
Other Employees Tagged: Alvaro Marquez , Manuel Gomez Shannon George
November 30, 2024
I received the best world class experience through the entire buying process to finance and taking delivery of my vehicle. They also called me promptly and got my plates installed. I highly recommend West entire buying process to finance and taking delivery of my vehicle. They also called me promptly and got my plates installed. I highly recommend Westside Lexus for the ultimate customer service experience. Thank you Westside Lexus! More