Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
366 Reviews
5.0

366 Reviews

Write a Review

Dealership Experience

7 yrs, 11 mos

Industry Experience

14 yrs, 7 mos

Languages Spoken

English English

366 Reviews of Shane DeFoor

November 15, 2025

Dealership Rating
Employee Rating

If I could give a higher rating I would! Shane get well soon we missed you. However Michael stepped up and EVAN HICKS WAS SALESMAN. JUSTICE GOODNER EXCELLENTWORK. I wish I could give this More

by Lakelady237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2025

Toyota of Cleveland responded

We are deeply honored by your glowing review! It's great to hear that Michael, Evan Hicks, and Justice Goodner provided exceptional support and made your car-buying experience so seamless. We can't thank you enough for your continued support and recommendations! See you next time at Toyota of Cleveland!

October 26, 2025

Dealership Rating
Employee Rating

What an awesome dealership! Went in looking for a Tundra , worked with Matthew as our salesman and he couldn’t have been nicer and was very professional! From Matthew to Shane a More

by Pyrojunke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Matthew Frady

Oct 28, 2025

Toyota of Cleveland responded

Thank you for the glowing review, Mark! We're thrilled to hear you had such a positive experience with Matthew, Shane, and Julian. We appreciate your business and hope to see you again at Toyota of Cleveland! Enjoy your new Tundra!

October 24, 2025

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Employee Rating

Everyone was friendly and helpful. Rett got us through all the paperwork with patience, Shane was very helpful with all our questions, and Taylor in finance was incredibly honest and i More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton , Rett Davis

Oct 27, 2025

Toyota of Cleveland responded

Rebecca, we are happy to hear about your great experience with Shane, Taylor & the team here at Toyota of Cleveland! We hope you continue to choose us for all your automotive needs!

October 22, 2025

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Employee Rating

Worked with Mr. Greg Bain and could not have been happier with the customer service I received. He answered all my questions and was not pushy at all. Will definite More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Crystal Thompson

Oct 23, 2025

Toyota of Cleveland responded

Will, thank you for sharing your kind feedback about Greg! We look forward to welcoming you back to Toyota of Cleveland. Safe travels ahead!

October 17, 2025

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Amazing dealership! From service to the sales people! The Managers and finance people are the best! 20 out of 10 recommend. More

by Cggentry98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

Toyota of Cleveland responded

Thank you for the stellar rating and recommendation! We're so happy to hear that our team made your experience at Toyota of Cleveland exceptional from start to finish. See you next time!

September 06, 2025

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Employee Rating

Everyone was so nice and helpful, Gregg Bain went above and beyond to make sure I had everything I wanted and needed. Everyone I worked with from start to finish were great! More

by Calmay6790
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Julien Allinder

Sep 08, 2025

Toyota of Cleveland responded

Thank you for sharing your experience with Gregg and our team! We appreciate your business at Toyota of Cleveland and hope to see you again down the road. Take care!

August 31, 2025

Dealership Rating
Employee Rating

Tyler was amazing, I love how professional and patient he was, it was the best experience of purchasing our first vehicle. All the Toyota team are the best! More

by emathey2592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Tyler Gibson

Sep 02, 2025

Toyota of Cleveland responded

Hi Emathey, thank you for sharing your experience, and congratulations on your first vehicle! We’ll pass along your feedback to Tyler and the team to let them know their hard work is appreciated. Enjoy the ride, and welcome to the Toyota of Cleveland family!

August 15, 2025

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Employee Rating

My wife and I were truly impressed with the sales team Not only were they knowledgeable about the car we wanted,their business acumen was impressive. They helped us greatly to meet the price we would make More

by Hurricanes*25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Toyota of Cleveland responded

Thank you for the glowing review of our sales team! We’re thrilled to hear they made a positive impact on your buying experience. We truly appreciate your business here at Toyota of Cleveland!

July 27, 2025

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Employee Rating

Gregg Bain was an amazing salesman. He was very knowledgeable and fun to be around. More

by Savanna B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Stockton Coffey

Jul 29, 2025

Toyota of Cleveland responded

Hi Savanna, we're glad you had a great experience with Gregg at Toyota of Cleveland! Safe travels!

May 31, 2025

Dealership Rating
Employee Rating

I had a great experience at Toyota of Cleveland. I would highly recommend them if you are in the market for a new vehicle! More

by Whitney Morrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Evan Hicks

Jun 02, 2025

Toyota of Cleveland responded

Hi Whitney, we're delighted to hear you had a great experience with us at Toyota of Cleveland! Thank you for the recommendation and support. Enjoy your new vehicle!

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