Shane DeFoor

Best customer service ever! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! More

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Gregg, Shane, & Taylor took the best care of us in our need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! More

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I got a wonderful worker named Gregg. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. More

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I was greeted promptly, and the entire process was very smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to Dustin Shrader when I arrived, who helped me find the exact car I was looking for. He had an intricate knowledge of the inventory and even knew what was expected to arrive that day. Shane Defoor was helpful with finances, and Taylor Alton was excellent with all the paperwork. Overall the service was excellent! More

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Amazing buying experience! Tyler S., Shane, and Justice helped us find the perfect car for our daughter at a fair price. The staff is friendly and knowledgeable, and took great Tyler S., Shane, and Justice helped us find the perfect car for our daughter at a fair price. The staff is friendly and knowledgeable, and took great care of us and every detail of the process. Highly recommend! More

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My mom just purchased vehicle today, I tagged along to help her and was extremely impressed with the whole experience the salesman Fidel was amazing as always has been when used him.The whole dealership e help her and was extremely impressed with the whole experience the salesman Fidel was amazing as always has been when used him.The whole dealership experience was awesome,every single person we had contact with was amazing,explained everything and answered any questions etc thoroughly and made sure she understood it all. More

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I have no words to express the awesome service I received by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here a by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here also very knowledgeable and efficient over all experience would rate 10 star thank you for everything More

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We have bought 2 cars from this dealership and both times is was a pleasant experience. is was a pleasant experience. More

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When I came into the dealership to look at a Toyota Highlander. I was immediately taken care of by Greg Bain. He was courteous and attentive, but not pushy. Sales Manager Shane worked with me until we Highlander. I was immediately taken care of by Greg Bain. He was courteous and attentive, but not pushy. Sales Manager Shane worked with me until we came to an agreement we both were happy with. The folks at Toyota of Cleveland will stick with you and find what you want, at a deal you can manage. More

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This purchase was my first at Toyota of Cleveland, but it won’t be my last. I will refer everyone to them. My sales team was extremely helpful and took time to listen to my needs and wants. Everyone work won’t be my last. I will refer everyone to them. My sales team was extremely helpful and took time to listen to my needs and wants. Everyone worked hard to make the deal happen for me. They stayed 2 hours after closing to finish my purchase and not once did they say a word being ready to leave. They also catered my to dog! They made sure she had water and so many of them took the time to pet or hold her. More

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