Hi! My name is Shane, if you are looking for a high energy Advisor to help you determine the service needs of your vehicle, look no further! I have been an Advisor for almost a decade and have experience in both Import and Domestic brands, but I have always had Mopar in my heart. My objective is to determine your servicing needs and have your vehicle back on the road as quickly and safely as possible, while giving you the experience you deserve from the moment you walk into Grimsby Chrysler.
Read moreDealership Experience
7 yrs, 2 mos
Industry Experience
17 yrs, 8 mos
78 Reviews
Write a Review78 Reviews of Shane Cooper
January 18, 2025
I had the pleasure of working with Shane Cooper on two separate occasions while servicing my Jeep, and I cannot recommend him enough. From the very beginning, Shane went above and beyond to ensure everyth separate occasions while servicing my Jeep, and I cannot recommend him enough. From the very beginning, Shane went above and beyond to ensure everything was handled smoothly and efficiently. When I was unable to drive my vehicle to the dealership, Shane personally made sure it was safely transported there, which was a huge relief. He also ensured I was equipped with a vehicle to use while mine was being repaired, making what could have been a stressful experience completely hassle-free. Throughout the process, Shane kept me updated on the status of my Jeep, providing clear explanations and updates that gave me peace of mind—especially as someone who isn’t super familiar with cars. His professionalism, attention to detail, and genuine care for his customers truly stood out. Shane’s exceptional customer service and dedication to going the extra mile made all the difference, and I am so grateful for his help. If you’re looking for someone who is knowledgeable, reliable, and genuinely committed to delivering the best experience, Shane Cooper is the person to go to. Thank you, Shane, for making an otherwise daunting situation so much easier! Alexa Harding-McCullough More
January 15, 2025
Professional as can be. look forward to my next visit in fact. The consideration and respect received, did not go unrecognized. Thank you look forward to my next visit in fact. The consideration and respect received, did not go unrecognized. Thank you More
Other Employees Tagged: Marianne Stevens
October 09, 2024
Mike and his service team were able to diagnose a random electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would rec electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would recommend More
Other Employees Tagged: Dave Hanson, Mike Fox, Rob Bone , Jeff service tech
September 03, 2024
Have dealt with this dealership for about twenty years and always experience courteous and excellent service. and always experience courteous and excellent service. More
Other Employees Tagged: Marianne Stevens , Genevieve
May 10, 2024
Great service. Honest, flexible. From my original vehicle purchase they have treated me well and made me feel valued. Shane and mike have been excellent Honest, flexible. From my original vehicle purchase they have treated me well and made me feel valued. Shane and mike have been excellent More
Other Employees Tagged: Dave Hanson, Mike Fox, Marianne Stevens, Jeff Jones
March 14, 2024
Awesome customer service, always quick to get me in for warranty or service and honest with work that needs done. warranty or service and honest with work that needs done. More
Other Employees Tagged: Mike Fox, Marianne Stevens, Jeff Jones
February 26, 2024
This dealership was able too get me in the next business day to check out my jeep day to check out my jeep More
Other Employees Tagged: Jeff Jones
January 31, 2024
Friendly, professional service from the front dest to the shop. Quality workmanship. Bonus is seeing the same faces as the staff turnover is very low. shop. Quality workmanship. Bonus is seeing the same faces as the staff turnover is very low. More
Other Employees Tagged: Mike Fox, Jeff Jones
January 24, 2024
Honest and excellent service! Service Department Employees are knowledgeable, helpful, friendly and courteous. Always a great experience. Ten out of Ten!! Well done guys, than Service Department Employees are knowledgeable, helpful, friendly and courteous. Always a great experience. Ten out of Ten!! Well done guys, thank you! See you next time ... More
Other Employees Tagged: Mike Fox, Jeff Jones