Service Employee

Jacky Jones Ford in Sweetwater TN provides excellent service in both sales and maintenance. Our salesperson, Stan Anderson has sold us vehicles in the past and he is knowledgeable and respects his cust service in both sales and maintenance. Our salesperson, Stan Anderson has sold us vehicles in the past and he is knowledgeable and respects his customers. The entire staff at Jacky Jones is absolutely the best. Very happy with our new vehicle, they make car buying easy and enjoyable. More

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Mandi has been the best to work with over the last couple weeks! She’s so informative and patient! 10/10 recommend! weeks! She’s so informative and patient! 10/10 recommend! More

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Amazing! I called poor Austin numerous times and he was very patient, very helpful, and very understanding. Carla was absolutely amazing with getting me into I called poor Austin numerous times and he was very patient, very helpful, and very understanding. Carla was absolutely amazing with getting me into a new edge with Austins help! More

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A big shout out to Lori Boles! We just picked up our 3rd vehicle. We are extremely pleased with our experiences with Lori. We explain what we are interested in and she takes it fr We just picked up our 3rd vehicle. We are extremely pleased with our experiences with Lori. We explain what we are interested in and she takes it from there. She explains the options in such a way that we understand which options are what we need and which one are what we want. Lori treats us like family and makes us feel that we are her #1 priority. She is always willing to answer questions even after the sale. We will definitely use Lori for our next vehicle purchase. Bill and Becky Starnes More

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Very professional, easy to work with, returned all phone calls quickly and very knowledgeable great calls quickly and very knowledgeable great More

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Awesome, great, professional, timely, simple, easy, convenient, courtesy, knowledgeable, punctual , referable, reachable, family, oriented personable , convenient, courtesy, knowledgeable, punctual , referable, reachable, family, oriented personable , More

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Carla Walker was very helpful when we were there looking at vehicles. She is very friendly and we loved her. Sometime when we can purchase another vehicle we will hopefully come back there. ❤️ at vehicles. She is very friendly and we loved her. Sometime when we can purchase another vehicle we will hopefully come back there. ❤️ More

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Matt Hartup was wonderful to work with. I highly recommend him for your salesman. He understood what I was looking for. I highly recommend him for your salesman. He understood what I was looking for. More

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A recent vehicle purchase gave us the pleasure of connecting with Lori Boles. She personifies customer service excellence; a savvy business woman who made our experience with Jacky Jones a helpful connecting with Lori Boles. She personifies customer service excellence; a savvy business woman who made our experience with Jacky Jones a helpful and enjoyable experience.; More

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The words that come to mind when speaking of this dealership are integrity and care. Our salesman, Schauz, was extremely knowledgeable about the vehicles. More importantly, he was honest and straight dealership are integrity and care. Our salesman, Schauz, was extremely knowledgeable about the vehicles. More importantly, he was honest and straightforward in every possible way. Mike, the business manager, made signing documents painless and speedy. Also a very nice man. Everyone at the dealership is friendly and attentive. I will be back to this dealership the next time I need a vehicle. Cannot recommend them enough. More

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