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Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
398 Reviews
4.9

398 Reviews

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398 Reviews of Sean Thomas

June 27, 2024

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Employee Rating

Excellent Customer Service. Clean waiting area. Service delivered on time as promised for my recent Tiguan pre paid Service visit. Nice job on my Golf Sportwagen repairing/repla More

by boccewood
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Jun 27, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experiences with both your Tiguan and Golf SportWagen services at Dirito Brothers Walnut Creek Volkswagen. We appreciate the feedback on our facility and timeliness. It's great to hear we could help with your Turbocharger issue effectively.

June 26, 2024

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This dealership has it all: sales, training, maintenance. The staff is responsible courteous and efficient, which inspires full confidence. More

by CE
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Recommend Dealer
Yes

Other Employees Tagged: Nanika Orgil

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Jun 27, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the comprehensive service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of our team's dedication to professionalism. Your confidence in us is greatly valued.

June 25, 2024

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Sean is great. He was very warm and responsive and I was able to reach him directly. He was also straightforward. Taking off 1 star because this dealership never h More

by jstex2003
Recommend Dealer
Yes
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Jun 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about your service at Dirito Brothers Walnut Creek Volkswagen. We value your business and if you would like to discuss anything further, please do not hesitate to reach out to us.

June 24, 2024

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Very appreciative of the service we get here. Timely and always great to work with. More

by 2011131-vc
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

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Jun 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with the service at Dirito Brothers Walnut Creek Volkswagen. We are glad to hear that our team's timeliness and cooperation met your expectations. We look forward to maintaining these standards in all our interactions.

June 23, 2024

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Sean is fantastic! He is very friendly and informative and stays on top on everything! Highly recommend him! More

by lspence1427
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Yes
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Jun 24, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback about our team at Dirito Brothers Walnut Creek Volkswagen. We aim to provide informative and attentive service to all our customers. We appreciate your high recommendation.

June 22, 2024

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Marina is friendly and is personable . She gets you checked in and out without a hitch and all her estimates on when the work is done is right on the money !! More

by fedashm
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

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Jun 24, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. We're glad to hear that our team provided efficient service and accurate timing. Your feedback is valued and appreciated.

June 16, 2024

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Always great service with friendly and knowledgeable staff! Thank you and your teams for keeping your customers happy! More

by tom.kodet
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Yes
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Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the service provided by Dirito Brothers Walnut Creek Volkswagen. It's great to hear our team met your expectations, providing friendly and knowledgeable interactions. Thank you for choosing us for your vehicle needs.

June 16, 2024

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The service rep named Sean was friendly and professional. The service dept and the waiting area was clean. And my Lyft showed up on time. Overall, a great first time experience. More

by regieabella
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Yes
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Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our service department at Dirito Brothers Walnut Creek Volkswagen. We are glad that the professionalism and cleanliness met your expectations, along with timely transportation arrangements. We look forward to maintaining high-quality service for you in the future.

June 16, 2024

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I love Dirito Brothers - I have been buying and servicing cars with them for 20 years! More

by readausten
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Yes
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Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty to Dirito Brothers Walnut Creek Volkswagen over the years. We appreciate your continued trust in both our car sales and service departments. We look forward to assisting you further.

June 15, 2024

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Great customer service. Very efficient and they care for their customers , i love how they call and let us know the status of the car. More

by ERNESTRET
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback on our customer service and communication at Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of how we keep our customers informed about their car's status. We are proud to serve you effectively.

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