Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
394 Reviews
4.9

394 Reviews

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394 Reviews of Sean Thomas

June 23, 2024

Dealership Rating
Employee Rating

Sean is fantastic! He is very friendly and informative and stays on top on everything! Highly recommend him! More

by lspence1427
Service Price Transparency
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Recommend Dealer
Yes

June 22, 2024

Dealership Rating
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Marina is friendly and is personable . She gets you checked in and out without a hitch and all her estimates on when the work is done is right on the money !! More

by fedashm
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

June 16, 2024

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Always great service with friendly and knowledgeable staff! Thank you and your teams for keeping your customers happy! More

by tom.kodet
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Recommend Dealer
Yes
Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the service provided by Dirito Brothers Walnut Creek Volkswagen. It's great to hear our team met your expectations, providing friendly and knowledgeable interactions. Thank you for choosing us for your vehicle needs.

June 16, 2024

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The service rep named Sean was friendly and professional. The service dept and the waiting area was clean. And my Lyft showed up on time. Overall, a great first time experience. More

by regieabella
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Recommend Dealer
Yes
Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our service department at Dirito Brothers Walnut Creek Volkswagen. We are glad that the professionalism and cleanliness met your expectations, along with timely transportation arrangements. We look forward to maintaining high-quality service for you in the future.

June 16, 2024

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I love Dirito Brothers - I have been buying and servicing cars with them for 20 years! More

by readausten
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Recommend Dealer
Yes
Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty to Dirito Brothers Walnut Creek Volkswagen over the years. We appreciate your continued trust in both our car sales and service departments. We look forward to assisting you further.

June 15, 2024

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Great customer service. Very efficient and they care for their customers , i love how they call and let us know the status of the car. More

by ERNESTRET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback on our customer service and communication at Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of how we keep our customers informed about their car's status. We are proud to serve you effectively.

June 14, 2024

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Super friendly, easy to get an appointment. They could put some candy out in the waiting room though. More

by AdSproul
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Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jun 14, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the ease of scheduling and friendly service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your business.

June 14, 2024

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Fantastic people and great customer service. We have purchased 4 cars over the years…constantly couts More

by TEAMHERZOG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Jun 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued loyalty to Dirito Brothers Walnut Creek Volkswagen and trusting us for multiple car purchases. We appreciate your recognition of our customer service team's efforts. Please don't hesitate to reach out if you need further assistance with any vehicle.

June 10, 2024

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Service was excellent and timely. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. More

by SEAN@FRIELE.US
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Jun 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the excellent service and timely updates at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback and look forward to assisting you again with future services.

June 07, 2024

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Employee Rating

Shannon and Sean were each friendly and helpful in getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're More

by ABORDEN65
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Recommend Dealer
Yes

Other Employees Tagged: Shannon

Jun 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you taking the time to share your review with us at Dirito Brothers Walnut Creek Volkswagen. Our goal is to ensure that every guest receives high-quality service. If you would like to discuss your brakes in more detail, please feel free to contact me directly. Thank you. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

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