Sean Chase
Sean Chase at Landers Toyota NWA
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Sean Chase

Internet Sales Manager

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.7
150 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

14 yrs, 7 mos

Languages Spoken

English English

4.7

150 Reviews

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150 Reviews of Sean Chase

November 24, 2023

Dealership Rating
Employee Rating

Very pleased with the purchased experience with the dealership. Everyone is helpful making this a smooth process. More

by ezellv
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julian Salinas

Nov 27, 2023

Landers Toyota NWA responded

Thank you so much, ezellv! It was our pleasure to help you find the perfect new vehicle and make the experience as easy as possible. We appreciate your business and hope to serve you again in the future!

October 24, 2023

Dealership Rating
Employee Rating

This vehicle was our 3rd vehicle to purchase from Landers NWA. Sean Chase helped us find out first vehicle in 2020 and we've returned three other times and ultimately purchased 2 vehicles from his help. Se More

by smanns
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zecena , Chip Anderson

Oct 25, 2023

Landers Toyota NWA responded

We truly appreciate your business, smanns! We're so happy to hear that Sean, Chip, Joseph, and the rest of our team have delivered a consistently exceptional experience. We love assisting you in the car-buying process and keeping your vehicles in tip-top condition. Thank you for choosing our dealership — we can't wait to see you next time!

October 17, 2023

Dealership Rating
Employee Rating

I had a wonderful experience purchasing a CRV from Landors. Mr. Bill provided excellent assistance in a friendly manner. I truly appreciate his efforts in taking the time to thoroughly describe all th More

by Taranchattha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blair Burns, Bill Nabors , Bill helped us overall

Oct 18, 2023

Landers Toyota NWA responded

Hi, Taranchattha! Thank you for taking the time to leave us five stars. We're thrilled that Bill and the rest of our team provided you with such excellent service. Congratulations on your CRV!

July 21, 2023

Dealership Rating
Employee Rating

Always great service. Always take care if you. Very professional & courteous. Landers is great. Love the service team! More

by gary6948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Quinn, Chase Shelnutt, Lake Mills, Tim Doran , Johnny Guiterez, Nathan Castro

Jul 24, 2023

Landers Toyota NWA responded

Thank you for giving us five stars! We're happy to hear that our service team always takes care of you and is professional and courteous. We look forward to seeing you again!

May 12, 2023

Dealership Rating
Employee Rating

Once the car is gone they don’t care about any issue you might have as long as it was all fine on the lot it’s now the buyers problem. Even just days later after my purchase I’m having a major issue, nobody More

by irishcyclist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2023

Landers Toyota NWA responded

I apologize you are having an issue with the Radio but it is covered under warranty and we have no control over the other manufactures supply chain.

May 16, 2023

irishcyclist responded

It’s so apparent that you have no idea what you’re apologizing for or talking about, it’s not just the radio as I have explained. It’s all media, I can’t use my gps, I can’t plug my phone up, I can’t change any of the settings in my car. It randomly shuts on and off, it’s a major distraction while driving, the volume goes up to max and back down. The whole thing is messed up. This has been the worst car buying experience I’ve ever encountered and you people act like you’ve done nothing wrong. Either you knowingly ripped me off or your service department is too stupid to see the issues before passing and selling the car. You have done nothing to make the situation right other than tell me you are sorry and to contact Subaru, I’m stuck in this thing now for months until it’s fixed. So basically every time I get in this car I’m reminded of how Landers Toyota treats people. My advice to anyone reading this is to stay far away from this dealership, they are dishonest lying cheating car sales.

May 05, 2023

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Employee Rating

It was quick and fast and the waiting place very comfortable. Very much helpers and workers More

by STACEYZEBEDEE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blair Burns, Robert Argueta , Brandon Creel, Johnny Guiterez

May 08, 2023

Landers Toyota NWA responded

STACEYZEBEDEE68, thank you for the 5-star review! We're happy to hear you had a great experience while you waited for your Toyota to be serviced. Please let us know if we can help with any future sales or service needs.

April 25, 2023

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Employee Rating

It was a smooth and transparent process. Pretty straightforward. I’m done writing this review. More

by JohnAE
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Shelnutt, Nigel Treat

Apr 26, 2023

Landers Toyota NWA responded

JohnAE, thank you for the 5-star review! We appreciate you taking the time to write this review and for shopping with us. We appreciate your business and look forward to seeing you next time. Enjoy the Audi!

March 29, 2023

Dealership Rating
Employee Rating

Went for my first servicd on my wifes new 4runner limited nightshade, only to find out service was free. Thanks guys will be buying my next with you guys also. More

by justin_souder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Maxwell

Apr 11, 2023

Landers Toyota NWA responded

Thank you for your kind words and positive feedback! We are happy to hear that you had such a great experience with our service team and that Kyle and Sean provided excellent service. We look forward to seeing you again, and please reach out if there's anything else we can help you with!

February 20, 2023

Dealership Rating
Employee Rating

Great experience at Toyota NWA! Best car buying experience by as this was my 5th overall vehicle purchase! Spent less time at the dealership than any other place I've been! Informat More

by Henry Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Shelnutt , Brian Rigsby - Sales

Feb 21, 2023

Landers Toyota NWA responded

Henry, thank you for the 5-star review! We appreciate you being a loyal customer and congratulations on your 5th vehicle purchase with Landers Toyota NWA! We love seeing our customers return and helping them find a new vehicle. Thank you for the kind words and positive comments. We look forward to selling you your 6th car in the future. Enjoy your Toyota!

January 25, 2023

Dealership Rating
Employee Rating

...went in for oil change & Chris notified I needed 'coolant servicing. I am so grateful. The service was fast & on time. I have recommended Landers Toyota to my friends who just picked up their ne More

by DON.GOUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson

Jan 26, 2023

Landers Toyota NWA responded

Don, thank you for the 5-star review! That's awesome to hear we were able to service your vehicle and get the coolant needed to keep your Lexus up and running. We're grateful for loyal customers like you who also spread the word. Tell your friends congrats on their new Prius, and we hope to see you soon!

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