Scott Bateman

Very efficient staff members as well as how informative your service advisor and staff were your service advisor and staff were More

by mg4085 Verified Customer Verified Customer

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Horrible experience. Car was dropped off early Saturday for an inspection and I never got the car back until Wednesday. I had advised I ran a diagnostic and it needed a w Car was dropped off early Saturday for an inspection and I never got the car back until Wednesday. I had advised I ran a diagnostic and it needed a wheel sensor so the abs am engine light would clear. Heard nothing Saturday. Monday I was told they have to order this part. Tuesday I call for a follow up and got a call back it may need wheel bearings for $1300. Again this car was running fine. Next I was told it's older and they may need to Thursday and they need to drive to clear the code. I understand clearing the code but now possibly Thursday. Then I'm told I may need to drive it. Wednesday it was finally ready and the bill was nothing I was told about. Extra charges which when I asked were not that much and it was very rushed. The best was I was told hopefully you can afford dinner. Disappointed and my cars are going elsewhere at this point. I do not have the words. Came home to break down the bill myself. More

by CAMARO9510950 Verified Customer Verified Customer

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Without a doubt, the best service manager in the country. Every interaction with him has felt personalized, always with clear explanations of repairs pricing, etc. Every interaction with him has felt personalized, always with clear explanations of repairs pricing, etc. More

by Nathan1267 Verified Customer Verified Customer

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Great customer service and we’re easy to work with. Also, did great work on my car to make sure it was perfect when I got it back. Also, did great work on my car to make sure it was perfect when I got it back. More

by BRODY Verified Customer Verified Customer

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Very happy with new service manager. Showed care about my concerns and assured me he will do his best to look into issue. Showed care about my concerns and assured me he will do his best to look into issue. More

by OBORIA Verified Customer Verified Customer

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Great service. Fast. Understanding. Just wish repair cost was a little more affordable. Thank you Fast. Understanding. Just wish repair cost was a little more affordable. Thank you More

by Rockland express llc Verified Customer Verified Customer

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Scott was exceptional with the service work done. Communication was solid and he helped execute getting me home and picking me up. Thank you, Scott! Communication was solid and he helped execute getting me home and picking me up. Thank you, Scott! More

by MVANSTEYN Verified Customer Verified Customer

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Scott has been amazing. Even though my vehicle is preowned, I never felt like I was treated any less than important. Scott went out of his way to address and resolve the i Even though my vehicle is preowned, I never felt like I was treated any less than important. Scott went out of his way to address and resolve the issues. He is valuable and a huge asset to the dealership. More

by STACEY4574 Verified Customer Verified Customer

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Excellent service, great customer service. My car was taken on time and service was completed when expected. My car was taken on time and service was completed when expected. More

by ELLENDE Verified Customer Verified Customer

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Too expensive and it’s never one price. Once your goes in the price always changes and they say owe they didn’t know. It’s the same excuse EVETY time Once your goes in the price always changes and they say owe they didn’t know. It’s the same excuse EVETY time More

by BYCOLEMEAN Verified Customer Verified Customer

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