Sarah Pope

It’s always a friendly and professional staff anytime you go. Awesome dealership. Great service. go. Awesome dealership. Great service. More

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Just commendable service as always from the Family at LJF and Truck City service department. On time, done right and as promised for less than quoted too! Thanks to all the techs and TSA Matthew Bailey. and Truck City service department. On time, done right and as promised for less than quoted too! Thanks to all the techs and TSA Matthew Bailey. More

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First off, I’ve been a service customer for the past year, their service department is great! I recently got to experience their sales department and see the full dealership culture. Fantastic culture a year, their service department is great! I recently got to experience their sales department and see the full dealership culture. Fantastic culture and dealership, excellent leadership in sales and service. More

by mzananir Verified Customer Verified Customer

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10/10 so amazing and quick with getting our car fixed and taken care of. taken care of. More

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Sarah is the best person I trust with my cars she is very respectful, responsible and I will not go to anyone but her respectful, responsible and I will not go to anyone but her More

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Extremely helpful dealership! They were quick, organized and very responsive. I would buy a vehicle from them in the future. They were quick, organized and very responsive. I would buy a vehicle from them in the future. More

by AUSTYNLEVRIER Verified Customer Verified Customer

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PROFESSIONAL, INTEGRITY, THOROUGH, HONEST, COMMUNICATIVE, TIMELY, PRIDEFUL, HOSPITABLE, RESULTS ORIENTED……..THE BEST! Service Advisor Ms. Sarah Pope, Service Department Manager Mr. Michael Rogers and the en TIMELY, PRIDEFUL, HOSPITABLE, RESULTS ORIENTED……..THE BEST! Service Advisor Ms. Sarah Pope, Service Department Manager Mr. Michael Rogers and the entire team are the absolute best team hands down. They represent humanity with core professionalism. Wouldn’t want to deal with another service team in Texas let alone the entire U.S. Thank you Truck City More

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Thank you to the team over at truck city. Thanks to you my ca now blow cold just in time for the hot days, Sarah had great communication through the process. Thank you Thanks to you my ca now blow cold just in time for the hot days, Sarah had great communication through the process. Thank you More

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Had a wonderful experience with Truck City Ford Service department. My service advisor, Sarah Pope, ensured everything went smoothly. When I received my truck back, all requested items were completed wit department. My service advisor, Sarah Pope, ensured everything went smoothly. When I received my truck back, all requested items were completed with exceptional care and thoroughness. Highly recommend both the dealership and service department! More

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Just 24 hours after purchasing my new vehicle, it began experiencing issues. The airbag system fault triggered a warning code, and half of the steering wheel buttons became unresponsive. Furthermore, there experiencing issues. The airbag system fault triggered a warning code, and half of the steering wheel buttons became unresponsive. Furthermore, there was a Ford recall on top of these issues. All of these problems should have been addressed before the sale. Now, after just 5 days of ownership, my new vehicle is currently at the service center, awaiting resolution of these issues. It's hard to believe that the dealership was unaware of these issues, especially considering the vehicle had only 350 miles on it when I bought it. More

by luis1718 Verified Customer Verified Customer

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