Sara Al Taay
Sara Al Taay at Certified Benz & Beemer
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Sara Al Taay

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
620 Reviews
4.9

620 Reviews

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620 Reviews of Sara Al Taay

September 27, 2024

Dealership Rating
Employee Rating

Great price and business definitely recommend. Q and Sarah were great and made it very easy. More

by tajbarab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Certified Benz & Beemer responded

Dear tajbarrab: We couldn't be happier that Que and Sara helped make your BMW purchase so easy for you. Thanks so much for your business as well as your recommendation of CBB to others. We look forward to the pleasure of helping you again in the future.

September 26, 2024

Dealership Rating
Employee Rating

Andy was professional and did everything he said he would do. A pleasure to work with More

by ejb
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Sep 27, 2024

Certified Benz & Beemer responded

Dear ejb: We strive to provide our customers with outstanding service and are glad that you appreciated that from Andy. It's nice that he made your BMW purchase such a pleasure. Your very kind words and support are greatly appreciated. Please let us know when we can ever assist you again in the future.

September 26, 2024

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Employee Rating

Andy was great to work with. Can’t say enough good about him. Very patient and made sure all our questions were answered with facts not just opinions. Made me comfortable buyi More

by Bryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Sep 26, 2024

Certified Benz & Beemer responded

Dear Bryan: On behalf of Andy and CBB, you are very welcome! We love to hear from our out-of-state customers so thanks for sharing how well Andy treated you with your recent purchase. Hopefully, Andy was able to explain the benefits of our greatly discounted ceramic coating and tint applied to your Mini that comes with a lifetime warranty which are part of the CBB Advantage. You also get a $500 Loyalty Discount from your next purchase should you decide to purchase from CBB again in the future. We appreciate your feedback as well as your support. Please do not hesitate to reach out to us if there is anything we can do for you in the future.

Sep 27, 2024

Bryan responded

Yes, Andy did try to explain the benefits, which are debatable. "Greatly discounted"? Seriously. There is a high profit margin on this or you wouldn't do it. If customers saw value in this you would offer it as an option when they buy the car. And why only half a tank or less of gas? It was explained that this was to lighten the load for the carrier. All these years carriers have been hauling full tanks of gas without it being a problem. If that is the reason, fine, but send along a $50 gift card to fill up the tank when it gets here. I'm guessing if you do the math there is a lot of extra profit made when you don't have to fill up the gas tanks of all the cars you sell. And $500 off a future purchase for a dealership 2000 miles away is a safe bet on your part. I liked dealing with your dealership, but these hidden things make me less happy about the experience which is a shame.

September 25, 2024

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Employee Rating

My experience with Tuan Pham, and the folks at Certified Benz & Beemer was great. They are the definition of old school courteousness and professionalism. More

by Michael Payne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham, Tara Price

Sep 26, 2024

Certified Benz & Beemer responded

Dear Michael: Thanks so much for sharing your positive feedback with us. We are glad that Tuan and the CBB team took such good care of you with your recent purchase. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again in the future.

September 25, 2024

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Employee Rating

My main concern on the sales process is the mandatory "CBB Advantage" package. I know lots of dealers do this kind of tack on "market adjustment" fees, but it would be refreshing to have one decide not More

by sdmikev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham

Sep 26, 2024

Certified Benz & Beemer responded

Dear sdmikev: Thanks so much for your 5 Star review! We are delighted to hear that Tuan and the Sales team were able to make your purchase so easy for you. As for your comments on the CBB Advantage, hopefully, Tuan was able to explain the benefits of our greatly discounted ceramic coating and tint applied to your vehicle, both which come with a lifetime warranty. In addition, the CBB Advantage provides a $500 Loyalty Discount on your next purchase should you decide to purchase from CBB again in the future. We are grateful for the opportunity to earn your business and look forward to the pleasure of serving you again in the future.

September 22, 2024

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Employee Rating

Certified Benz & Beemer is the real deal! My experience in purchasing my new (used) vehicle couldn't have been better. They way they conduct business really highlights that they are the trail More

by JoshuaBaxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristin Watson, Kevin White

Sep 22, 2024

Certified Benz & Beemer responded

Dear JoshuaBaxter: What a FANTASTIC review! Thanks for taking the time to detail your experience working with Kevin, Tristin and Sara. We are delighted that they were able to help you get your dream vehicle and provide you with outstanding customer service during the process. We are grateful for the opportunity to earn your business and excited that you intend to return again in the future. We will aim to provide you with another 5 Star experience when you do.

September 21, 2024

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Employee Rating

Will never purchase from another dealership. Best experience, after a nightmare at another dealership in town. They made everything better, went above and beyond. More

by marcie.murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Hector Santiago

Sep 22, 2024

Certified Benz & Beemer responded

Dear marcie.murray: Whoa! What a wonderful review! Thanks so much for sharing with our customers how great your car buying experience was with us. It's great to hear that our CBB team went above and beyond to make you happy. Your high praise and support are greatly appreciated. Please let us know when we can have the pleasure of serving you again.

September 21, 2024

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Employee Rating

It was a really tough process but after all. .. we had a deal and CBB employees Andy and Sara went above and beyond.... I recommend this dealership 100% More

by Kerbydor99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Sep 22, 2024

Certified Benz & Beemer responded

Dear Kerbydor99: We are delighted to hear that Andy and Sara went above and beyond in helping you get a deal on your new Mercedes-Benz. Thanks so much for your business as well as your 100% recommendation of CBB to others. We look forward to the pleasure of working with you again in the future.

September 20, 2024

Dealership Rating
Employee Rating

For the last 16 years, I have purchased a lot of vehicles and they have all been from Certified Benz. The level of service and customer care that I receive from all the team members is far above the competi More

by Calvin112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

Sep 20, 2024

Certified Benz & Beemer responded

Dear Calvin112: On behalf of the entire Certified Benz & Beemer family, you are very welcome indeed! There are very few customers who have been buying from CBB for as long as you have. We cannot thank you enough for your continued faith and confidence in our dealership! We are delighted that Danny and Sara took such good care of you with your recent BMW purchase and appreciate your recommendation of CBB to others. We look forward to being there for you to assist with all of your future automotive needs.

September 19, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a vehicle from Certifed Benz & Beemer, and I couldn’t be happier with the experience. Dana, the sales representative I worked with, was fantastic. She was incredibl More

by MarkM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Dana Rowe

Sep 20, 2024

Certified Benz & Beemer responded

Dear MarkM: What a wonderful review! On behalf of Dana and CBB, you are very welcome. Thanks so much for sharing how well Dana treated you with your recent purchase without any purchase. We are grateful for your business as well as your recommendation of CBB to others. We look forward to the pleasure of working with you again.

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