Samantha Jordan
Samantha Jordan at Advantage Chevrolet of Bolingbrook
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Samantha Jordan

Service Advisor

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

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4.8
554 Reviews

I am a Service Consultant for Advantage Chevrolet of Bolingbrook. I decided I wanted to work in the auto industry when I was in high school, A.A. Stagg High School. I am from Hickory Hills but now live in Plainfield and attended Moraine Valley Community College. I have been in the auto industry for twenty three years and eleven years with Advantage. I have received Service Consultant Top Honors from 2010-2019 and completed the Volkswagen Fast Track Technician Training Program in 1999. I have just recently received the General Motors Mark of Excellence Achievement for Certified Top Performer for outstanding product knowledge and customer service. I am also a 2019 Certified Technology Expert Service and a 2010-2019 Certified Service Consultant.

Dealership Experience

15 yrs, 7 mos

Industry Experience

27 yrs, 1 mo

4.8

554 Reviews

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555 Reviews of Samantha Jordan

September 27, 2024

Dealership Rating
Employee Rating

Always prompt and excelllent service. Always satisfied. Would recommend them for the work. Very reliable More

by 2019 Camaro
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2024

Dealership Rating
Employee Rating

Samantha has very good customer service She always got in contact with us to let us know what’s going on with our vehicle and what needs to be. She always kept us informed. Great customer service. More

by SHAWNBELTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Thompson

September 20, 2024

Dealership Rating
Employee Rating

I have never had bad service at Advantage, until this last time. I brought my car in for a simple oil change. My appointment was at 1:45pm. Jimmy was my service advisor. After telling him that I have a 1 More

by marxy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your feedback. I appreciate you bringing your concerns to our attention regarding your recent oil change experience at Advantage Chevrolet of Bolingbrook. I understand that the communication issues you faced may have impacted your overall satisfaction during your visit, and I assure you that we strive to provide a seamless service experience for all our customers. If you would like to discuss this further or if there's anything I can do to improve your experience, please feel free to reach out to me directly. We value your business and hope to provide you with a better experience in the future. Thank you again for your insights. Erik Pieper epieper@advantagedealer.net (630) 226-3930

September 20, 2024

Dealership Rating
Employee Rating

I have been to several dealerships and hands down this is the best experience with a service department I have ever had. They got me in and out the same day. They kept me informed of all repairs needed. More

by FIXESCARS419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your wonderful review! I am thrilled to hear that you had the best experience with our service department at Advantage Chevrolet of Bolingbrook. Keeping our customers informed and ensuring a smooth process is our top priority. I look forward to serving you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

September 10, 2024

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Employee Rating

Friendly and professional atmosphere from calling for appointment, checking car in, service and paying. I have been coming to Advantage for many years for serviceand purchasing vehicles. I am very satis More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Pieper

Sep 12, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you, Mary, for your wonderful review! We truly appreciate your loyalty to Advantage Chevrolet of Bolingbrook over the years. It's great to hear that you consistently have a friendly and professional experience with us. We look forward to serving you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

September 10, 2024

Dealership Rating
Employee Rating

Friendly and professional atmosphere from calling for appointment, checking car in, service and paying. I have been coming to Bolingbrook Advantage to have my cars serviced for years and I bought at lea More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you, Mary, for your wonderful review! We're thrilled to hear that you've had such positive experiences at Advantage Chevrolet of Bolingbrook over the years. It's great to know that Jim, Victor, and Tim provided you with professional service and thorough explanations during your visits. We truly appreciate your loyalty and look forward to assisting you with your future car needs. Don't hesitate to visit us again; we love having you here! Erik Pieper epieper@advantagedealer.net (630) 226-3930

September 10, 2024

Dealership Rating
Employee Rating

Friendly and professional atmosphere from calling for appointment, checking car in, service and paying. I have been coming to Bolingbrook Advantage to have my cars serviced for years and I bought at lea More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you, Mary, for your wonderful review! We truly appreciate your loyalty to Advantage Chevrolet of Bolingbrook over the years. It’s great to hear that Jim, Victor, and Tim provided you with the friendly and professional service we strive for. We’re thrilled that you’re satisfied with your Chevrolet Impala and Equinox, and we look forward to assisting you for many more years to come! Please don’t hesitate to share your experiences with others. See you next time! Freddy Pantoja fpantoja@advantagedealer.net (630) 226-3931

September 02, 2024

Dealership Rating
Employee Rating

The staff is always very helpful regarding your concerns. They are also super efficient with all of your service needs. More

by ERASTOT69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PAOLO SUAREZ

Sep 04, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff at Advantage Chevrolet of Bolingbrook to be helpful and efficient with your service needs. We appreciate your feedback and look forward to assisting you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

August 31, 2024

Dealership Rating
Employee Rating

Me tratan excelente y a mi carro mejor muy buen servicio sigan así con ese excelente servicio . More

by danielsaquimux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Advantage Chevrolet of Bolingbrook responded

Gracias por compartir tu experiencia con nosotros. Nos alegra saber que recibiste un excelente servicio en Advantage Chevrolet of Bolingbrook y que te agradó la atención a tu carro. Agradecemos tu apoyo y esperamos verte de nuevo pronto. ¡Seguiremos esforzándonos para mantener esos altos estándares de servicio! Erik Pieper epieper@advantagedealer.net (630) 226-3930

August 28, 2024

Dealership Rating
Employee Rating

Very prompt. Good waiting area. Completed warranty work as ordered. Also found another repair that needed to be fixed also under warranty More

by kapaclan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for your kind review! I'm glad to hear that you found Advantage Chevrolet of Bolingbrook's service prompt and that our waiting area met your expectations. It's great that we could assist with the warranty work and identify an additional repair as well. I appreciate your feedback and look forward to serving you again in the future! Erik Pieper epieper@advantagedealer.net (630) 226-3930

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