Samantha Jordan
Service Advisor
Advantage Chevrolet of Bolingbrook
115 W South Frontage Rd.
Bolingbrook, IL 60440
I am a Service Consultant for Advantage Chevrolet of Bolingbrook. I decided I wanted to work in the auto industry when I was in high school, A.A. Stagg High School. I am from Hickory Hills but now live in Plainfield and attended Moraine Valley Community College. I have been in the auto industry for twenty three years and eleven years with Advantage. I have received Service Consultant Top Honors from 2010-2019 and completed the Volkswagen Fast Track Technician Training Program in 1999. I have just recently received the General Motors Mark of Excellence Achievement for Certified Top Performer for outstanding product knowledge and customer service. I am also a 2019 Certified Technology Expert Service and a 2010-2019 Certified Service Consultant.
Read moreDealership Experience
15 yrs, 7 mos
Industry Experience
27 yrs, 1 mo
554 Reviews
Write a Review555 Reviews of Samantha Jordan
September 27, 2024
Always prompt and excelllent service. Always satisfied. Would recommend them for the work. Very reliable Always satisfied. Would recommend them for the work. Very reliable More
Other Employees Tagged: Erik Pieper, RJ Banaszak, Jimmy Mendoza, Chad Thompson
September 26, 2024
Samantha has very good customer service She always got in contact with us to let us know what’s going on with our vehicle and what needs to be. She always kept us informed. Great customer service. contact with us to let us know what’s going on with our vehicle and what needs to be. She always kept us informed. Great customer service. More
Other Employees Tagged: Chad Thompson
September 20, 2024
I have never had bad service at Advantage, until this last time. I brought my car in for a simple oil change. My appointment was at 1:45pm. Jimmy was my service advisor. After telling him that I have a 1 last time. I brought my car in for a simple oil change. My appointment was at 1:45pm. Jimmy was my service advisor. After telling him that I have a 1:45pm appointment for an oil change, and giving him my name, he entered my info in his computer, and then asked me what time my appointment was, like I either didn't have an appointment or the time was wrong. I responded with 1:45? Isn't that what your computer shows? He said yes. I got the service text stating if I need anything to text back at that number. After waiting over an hour, I finally texted Jimmy asking when my car would be done. I also explained I never received my service video confirming all was good with my car. Jimmy called me. He said he was sorry that I did not receive the video. I asked if everything was good with my car? He said that if it wasn't the tech would have told him, so he guesses everything was good. He then said my car was done and that he tried to find me to let me know but couldn't find me. I was sitting out front on the patio furniture. He didn't have me paged, text me, or call me to let me know my car was done. I don't even know how long my car had been done for. I love dealing with Samantha, but I would rather not work with Jimmy again. More
Other Employees Tagged: John Montgomery, Tim Hosek, Jimmy Mendoza
September 20, 2024
I have been to several dealerships and hands down this is the best experience with a service department I have ever had. They got me in and out the same day. They kept me informed of all repairs needed. the best experience with a service department I have ever had. They got me in and out the same day. They kept me informed of all repairs needed. More
Other Employees Tagged: Erik Pieper, RJ Banaszak, Jimmy Mendoza, Chad Thompson
September 10, 2024
Friendly and professional atmosphere from calling for appointment, checking car in, service and paying. I have been coming to Advantage for many years for serviceand purchasing vehicles. I am very satis appointment, checking car in, service and paying. I have been coming to Advantage for many years for serviceand purchasing vehicles. I am very satisfied or I wouldn’t keep coming back! More
Other Employees Tagged: Erik Pieper
September 10, 2024
Friendly and professional atmosphere from calling for appointment, checking car in, service and paying. I have been coming to Bolingbrook Advantage to have my cars serviced for years and I bought at lea appointment, checking car in, service and paying. I have been coming to Bolingbrook Advantage to have my cars serviced for years and I bought at least 4 Chevrolets, Impala and Equinox from here. When looking and purchasing a vehicle Jim Galbraith and Victor Riley were professional, thorough in explanations. Victor was went over the car features, answered many questions, connected iphone, explained safety features, connected me with Onstar, etc. Tim Hosek went over financing options and patiently answered questions. I am very satisfied or I wouldn’t keep coming back! More
Other Employees Tagged: Erik Pieper, Tim Hosek, Jim Galbraith, Victor Riley
September 10, 2024
Friendly and professional atmosphere from calling for appointment, checking car in, service and paying. I have been coming to Bolingbrook Advantage to have my cars serviced for years and I bought at lea appointment, checking car in, service and paying. I have been coming to Bolingbrook Advantage to have my cars serviced for years and I bought at least 4 Chevrolets, Impala and Equinox from here. When looking and purchasing a vehicle Jim Galbraith and Victor Riley were professional, thorough in explanations. Victor was went over the car features, answered many questions, connected iphone, etc. Tim Hosek went over financing options and patiently answered questions. I am very satisfied or I wouldn’t keep coming back! More
Other Employees Tagged: Erik Pieper, Tim Hosek, Jim Galbraith, Victor Riley
September 02, 2024
The staff is always very helpful regarding your concerns. They are also super efficient with all of your service needs. They are also super efficient with all of your service needs. More
Other Employees Tagged: PAOLO SUAREZ