Sam Caruso
Sam Caruso at Ed Shults Of Warren - Chrysler Dodge Jeep RAM Subaru
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Sam Caruso

Sales Professional

Ed Shults Of Warren - Chrysler Dodge Jeep RAM Subaru

4025 Market St
Warren, PA 16365

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42 Reviews
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42 Reviews

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42 Reviews of Sam Caruso

August 29, 2022

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Employee Rating

Called about a used car and thought I was inconveniencing them. No interest in discussing details and tells me all info anyone needs is on the website, which is not true. He says: "no one has ever asked for More

by ss1
Recommend Dealer
No
Aug 29, 2022

Ed Shults Of Warren - Chrysler Dodge Jeep RAM Subaru responded

I'm sorry we were unable to provide the information you requested. I spoke with our Used Car manager and Sam our salesperson. I think the misunderstanding might stem from your request for a "build sheet" on the 2012 GMC Truck you were inquiring about. Typically, we do not have access to build sheets unless by chance they happen to be in the vehicle. Our website links to Carfax for a free report that sometimes includes a copy of the original window sticker. I apologize that Sam didn't communicate this to you better and I would be happy to get you any more information I can if you are still interested. Sean Ellsworth General Manager

Aug 29, 2022

ss1 responded

I understand you may not have access to the build sheet - ok, but I see you also have a Chevy dealership so getting a GM build sheet is easy. All I asked for a little more detail because some of the pics are poor and all options are not shown or listed. I also noticed some damage to the vehicle and wanted to confirm that before I spent 2 hours traveling down there. A simple walk around would be fine but he tells me he can't provide any more info or pics. Sam tells me damage is "normal" for a used vehicle - Really? I felt he really doesn't understand the product and I felt that I was asking for something unusual. I buy 10-12 cars a year and I have NEVER had someone give me such a poor response!

June 02, 2021

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Employee Rating

We recently purchased a 2019 Forester and had Sam Caruso as our salesman, We were very impressed with his knowledge and no high pressure to buy from anyone there. They gave us a great price for our trade in More

by k_amy221
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Beach

Jun 02, 2021

Ed Shults Of Warren - Chrysler Dodge Jeep RAM Subaru responded

We are very happy to hear about your experience with us! We strive to provide the best vehicle shopping experience possible!

January 28, 2020

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Employee Rating

A good experiance ordering a new car !!! I guess I would have to say that waiting is not one of my finer points... lol Sam and the team placed an order for a new Dodge Charger in Oct. I c More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2020

Ed Shults Of Warren - Chrysler Dodge Jeep RAM Subaru responded

Thank you for the kind words! We are very happy to hear that we met your expectations and look forward to assisting you with all of your future sales and service needs! Cheers, Ed Shults of Warren, Inc.

December 05, 2019

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Employee Rating

I'm difficult, not gonna lie I was in the search for a new car when i stopped in at the used car lot at Ed Shults. Sam and i test drove a few vehicles that didnt seem to peek my i More

by keyah517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Blake, James Beach , Cassandra Toplovich

July 26, 2019

Dealership Rating
Employee Rating

Engine light came on went to see what was wrong. Our check engine light came on. We had it checked and found out that our motor and transmission were getting bad. Didn't know what we should do but wi More

by Fardink Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Beach

May 30, 2019

Dealership Rating

Lease of new Su I dreaded the time when I had to turn in my 2016 Forester for a new leased vehicle. I chose to lease a 2019 Subaru Forester. My salesperson was Sam More

by Mimi’sdog0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Beach , Cassandra Toplovich

May 13, 2019

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Employee Rating

My 93yo Mother's purchase of 2019 Jeep Compass Sam was very courteous and patient in dealing with many mother. He made sure she understood about the car and the procedure for the purchase. He c More

by sweettree
Recommend Dealer
Yes

Other Employees Tagged: James Beach

April 29, 2019

Dealership Rating
Employee Rating

New ram truck purchase Excellent service. No hard pressure to buy. I told Sam C. What I wanted and he delivered it with a fair price.. I highly recommend Ed Shultz of Wa More

by Ron bosworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Beach , Cory Jensen, Rick in service

April 01, 2019

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Employee Rating

Dan/Pat Wolfgang Sam Caruso and Randy treated us very well. This is our third new vehicle purchased here in past 5 years. Good deals excellent service. Jeep Wrangler R More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Elleman

March 15, 2019

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Employee Rating

FRIENDLY Sam is very thorough, helpful, kind and sincere! We really enjoyed having Sam as our salesman! He made sure we got everything we asked for our More

by Darthvader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Elleman , Randy is fast and fun!

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