SHELLY JACKOWSKI
SHELLY JACKOWSKI at Norm Reeves Toyota Dallas
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SHELLY JACKOWSKI

SERVICE ADVISOR

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
282 Reviews
5.0

282 Reviews

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282 Reviews of SHELLY JACKOWSKI

October 02, 2024

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Employee Rating

They have been very prompt in sales and service. When our service rep was unavailable, someone else helped us immediately. More

by Pam
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 30, 2024

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Shelly always provides excellent service and is the only person I trust with my vehicles. She is trustworthy and reliable. More

by tailora
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2024

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Friendly knowledgeable staff with a genuine understanding of what my problems are, & how best to get them fixed. More

by Robert
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

September 20, 2024

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Fantastic service and communication. Shelly is the best service agent I have ever had in Dallas More

by John
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Recommend Dealer
Yes

September 10, 2024

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The service staff was great as always. For some reason, there was a used suv in the sales room and no vans (Siennas) in or in front of the sales room. More

by NV Bob
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

September 07, 2024

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Shelly our. Service technician is extremely knowledgeable. She helps us to plan our service visits to keep the cost in our budget. We have used her for at least More

by txjlewis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 09, 2024

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shelly met your expectations. Thank you again for choosing Cowboy Toyota. We look forward to having you as one of our valued customers for many more years to come!

August 27, 2024

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Amazing service! ! I would highly recommend you work with Yaela. She was kind and worked hard to get us our dream vehicle. More

by Sally B
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror

Aug 28, 2024

Norm Reeves Toyota Dallas responded

Thanks, Sally, for sharing about your experience with Yaela here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

August 23, 2024

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I am always greeted warmly by the staff. The waiting rooms are comfortable and have all of the amenities you might need, charging stations, coffee, water, and TV. My Service Representative More

by Jillakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shelly delivered such a great experience!

August 05, 2024

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The service team here is absolutely top of the line. Shelly and her team deliver fast, reliable results time and again. I've made the mistake of trusting my car to other shops in the past and I always e More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Norm Reeves Toyota Dallas responded

Hi Nancy: Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 25, 2024

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Employee Rating

Awesome Experience! ! Billy Goss sold me a new Sienna. His outgoing personality and professionalism can't be surpassed, and I felt very comfortable throughout. He knew th More

by BUDTEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

Jul 25, 2024

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well with Billy and truly appreciate your feedback.

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