Ryan Kells | Page 2

The after-sale at Crestview is absolutely horrible and very underwhelming. My wife purchased a 2020 Jeep Cherokee in 2020. On the evening of Friday, Aug. 18, the Jeep became inoperable. It would not respo very underwhelming. My wife purchased a 2020 Jeep Cherokee in 2020. On the evening of Friday, Aug. 18, the Jeep became inoperable. It would not respond to any signals from either key fob. When we contacted the 24-hour emergency line provided as part of the three-year warranty, we waited for more than 40 mins before speaking with someone. We finally managed to get the Jeep towed to Crestview. According to the Crestview site, the Service Centre (Quicklane) was open from 8 -2pm on Saturday. We called the Service line at 8am but no one answered, so we left a message. After an hour we called back, only to have the call go unanswered again. Again, we left a message. By 1030am my wife called the dealership section, only to be told by a salesperson that the service centre was not open on Saturday. Crestview may want to change that on their site. My wiife explained to the salesperson the issue we were experiencing, told be told to call back on Monday. She enquired about a courtesy or rental vehicle in the meantime, again only to be told to call back on Monday. Considering we are paying over $60k for this Jeep, we expected better service than this. On Monday we ended up having to contact Crestview's Service Centre numerous times before someone finally called us back. After a "tech" looked at the Jeep, it was determined that the two internal batteries in the Jeep were low on charge. For the price of $333, both batteries were charged. When I enquired whether the Jeep's warranty would cover this cost, I was informed it would not. So much for the warranty! I then reminded the Service rep that they installed this new battery into the Jeep less than two years ago, so surely there would be warranty on the new battery. Nope. I guess the battery warranty covers everything but, well, batteries, too. So, now we were stuck with a $333 bill, no service whatsoever from Crestview, and a strong desire to never purchase another vehicle from Crestview as they clearly do not back their vehicles or parts once the customer has parted with their money. More

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I have been dealing with Crestview for multiple years and always happy with the service. always happy with the service. More

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We will definitely recommend Crestview Chrysler in Regina to anyone looking to purchase a vehicle or have one serviced. Very knowledgeable, pleasant and willing staff to make sure you are happy with all aspe to anyone looking to purchase a vehicle or have one serviced. Very knowledgeable, pleasant and willing staff to make sure you are happy with all aspects of the deal. From sales, financing and service. More

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All staff are knowledgeable, pleasant and very helpful. Would recommend the dealership to anyone looking to purchase a vehicle or have one serviced. Would recommend the dealership to anyone looking to purchase a vehicle or have one serviced. More

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Excellent service! Ryan went above and beyond in my opinion to find a solution to the costly replacement of my radio. Much appreciated!! Ryan went above and beyond in my opinion to find a solution to the costly replacement of my radio. Much appreciated!! More

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Made the effort to work me in to get my winter tires on. Got my car back in less than an hour and half. Got my car back in less than an hour and half. More

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Crestview Service is the top service provider I believe I have ever encountered -- not counting only auto service but ANYwhere. How many places can you go these days where they all know you by name... even have ever encountered -- not counting only auto service but ANYwhere. How many places can you go these days where they all know you by name... even if there might be a year between visits? "Outstanding" doesn't seem enough! More

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Couldn’t be happier with the service I receive when I bring my vehicle in for service. The customer service is GREAT! bring my vehicle in for service. The customer service is GREAT! More

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Troy and his team have amazing personalized service and a very quick turn around time! very quick turn around time! More

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Great service Ryan was great to deal with . Service was done on time and my Jeep was cleaned when I picked it up. Would highly recommend Ryan & the team @ Crestview Service was done on time and my Jeep was cleaned when I picked it up. Would highly recommend Ryan & the team @ Crestview More

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