Ryan Hooper

I was very happy with the service at the Jeep Dodge Ram dealership! Kim, the customer service provider, was incredibly easy to work with and went above and beyond to ensure my warranty was applied before I dealership! Kim, the customer service provider, was incredibly easy to work with and went above and beyond to ensure my warranty was applied before I had to pay out of pocket. The whole process was quick, and I was in and out within a few days. They even put me in a rental Jeep that was very similar to mine, making the adjustment smooth and easy. Great service all around! More

by cdrake1018 Verified Customer Verified Customer

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Palmer's service department is awesome. They are very customer oriented and always go above and beyond. Will always recommend to family and friends. They are very customer oriented and always go above and beyond. Will always recommend to family and friends. More

by C.R. Verified Customer Verified Customer

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I appreciate how helpful Kim & Ryan are! By now, they know me by name and make every visit pleasant. By now, they know me by name and make every visit pleasant. More

by mark.walters Verified Customer Verified Customer

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I had an issue when of not getting a key fob for my jeep that was advertise as being a keyless entry vehicle. I was only issued a valet key. I addressed my concerns with Sales Manager Dustin and got jeep that was advertise as being a keyless entry vehicle. I was only issued a valet key. I addressed my concerns with Sales Manager Dustin and got me a new key with fob that service dept programed free of charge. More

by GARYST.JOHN Verified Customer Verified Customer

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Ryan in parts is always awesome to deal with. Kimberly in service provides awesome customer service. I will always take my vehicles to Palmer and recommend to family and friends Kimberly in service provides awesome customer service. I will always take my vehicles to Palmer and recommend to family and friends More

by C.R. Verified Customer Verified Customer

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Amazing service at Palmer Dodge. David and Ryan were amazing. Thanks again! We will be back soon. David and Ryan were amazing. Thanks again! We will be back soon. More

by ROBBANKER Verified Customer Verified Customer

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I simply cannot say enough good about the team at Palmer. From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The c From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The communication from Ryan and Rich were absolutely top notch! My Jeep (which I purchased elsewhere) was having some weird issues that two other Dodge/Jeep dealerships couldn't even diagnose let alone fix. After picking the Jeep up, it drives and performs like a brand-new vehicle. The attention to detail, the sense of actual caring, and the communication was so refreshing from a service department. To say I recommend Palmer is a complete understatement! More

by MIKEL13 Verified Customer Verified Customer

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The service team was efficient and team was courtesy and professional - they understand that customers’ needs! professional - they understand that customers’ needs! More

by marciaharvey Verified Customer Verified Customer

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Very friendly and helpful great service this is the only dealership I use for service on my jeep dealership I use for service on my jeep More

by MELTON.HANNAH Verified Customer Verified Customer

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Palmer always provides exceptional service. Everyone is very professional and knowledgeable. Will always recommend to family and friends. Everyone is very professional and knowledgeable. Will always recommend to family and friends. More

by C.R. Verified Customer Verified Customer

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