Ryan Hooper

Did everything perfect, schedule, work and delivery. ..when I bought my Wrangler, I asked my salesman can we add steps that retrack and he said no problem he told me the price and asked do you want them ..when I bought my Wrangler, I asked my salesman can we add steps that retrack and he said no problem he told me the price and asked do you want them in the deal, then ordered them right when I took delivery on Jeep then had them on with in 1 week. More

by john@intilepainting.com Verified Customer Verified Customer

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The services I received was exceptional, caring spirit, easy to engage, and exceptional greetings (no colloquiums used when greeting me). By the way, as me being a New Yorker, it is so refreshing to not be easy to engage, and exceptional greetings (no colloquiums used when greeting me). By the way, as me being a New Yorker, it is so refreshing to not be greeted and not spoken to by staff using colloquiums/less than professional language. Louis Espinoza did an awesome job. Louis Espinoza is ideal candidate for promotion as Chief Service Officer. Louis Espinoza gives to the Village Of Exceptional Customer Service & Repair Logistics Resolution Service! I wish that my digital MOPAR Leaks Repair/PALMERDCJ.COM coupons totally of $150 would have been applied to my final total bill.*Maximum value: $150.00. Spend & Save Money.Valid at Palmer Dodge Chrysler Jeep Ram. Offer expires 6/13/2024.* More

by CEO Verified Customer Verified Customer

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The entire staff at the service department are professional and willing to do what it do what it takes to make your visit a pleasant one. professional and willing to do what it do what it takes to make your visit a pleasant one. More

by kahrun1338 Verified Customer Verified Customer

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Nice staff, great service, fun cars to look at in the showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁 showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁 More

by BIKEMONSTER Verified Customer Verified Customer

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I have had great experiences in the past. But my last visit was a disaster. I got a oil change and the mechanic left grease all over my door handle and on my inside wall.. They told me they But my last visit was a disaster. I got a oil change and the mechanic left grease all over my door handle and on my inside wall.. They told me they could not rotate my tires because my lug nuts were stripped. The mechanic actually put indents in the middle of my lug nuts trying to get them off!!! Your service manager told me they were like that before I came in. I wash my car 3 to 4 times a week, I would have noticed them dented from previous service at Mr Tire where I bought my new tires. I have free tire rotation and balancing with them. I figured I would let Palmer do the rotation since it was free with the 3 oil change special. Then the service manager wanted to charge me $450 dollars to replace the lug nuts!! What!!! They cost $40 dollars at Advance Auto for set of 20. This is the worst experience I have had with Palmer Dodge in 10 years I have been Going to them. I hope you can fix this situation going forward. More

by spugli5 Verified Customer Verified Customer

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Aaron and Chris were a pleasure to work with at Palmer. Love the Cherokee. It’s wonderful Love the Cherokee. It’s wonderful More

by LEE_CULLOM Verified Customer Verified Customer

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I worked with Kim for service. Everything went well, just as I expected. I will continue to have my work done here. Everything went well, just as I expected. I will continue to have my work done here. More

by ergle545 Verified Customer Verified Customer

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WONDERFUL PLACE TO HAVE MY VEHICLE SERVICED. EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE. EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE. More

by XYZ Verified Customer Verified Customer

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Excellent service. The different teams work very well together to ensure the customer is taken care of. We bought our Jeep and Ram from Palmer The different teams work very well together to ensure the customer is taken care of. We bought our Jeep and Ram from Palmer More

by narba880 Verified Customer Verified Customer

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Prompt service and communication from the service department. My agent, Hiram, kept me updated on the status of my vehicle. I was also appreciative of the Uber arrangements from/to the service depart department. My agent, Hiram, kept me updated on the status of my vehicle. I was also appreciative of the Uber arrangements from/to the service department. More

by rubio0 Verified Customer Verified Customer

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