Ryan Dineen

Friendly, clean, customer-focused. Ryan Dineen was personable, professional, and took all the time I needed to choose the model and make of the car I purchased. His background in the Ryan Dineen was personable, professional, and took all the time I needed to choose the model and make of the car I purchased. His background in the food service industry and customer service added a lot to the experience. The only real feedback I have is not about the sales person, who was great, but the arrangement of the desk at which the transaction took place. I came in the South entrance and Ryan was sitting at the desk to my right. It was a sunny day and I was positioned so that I was looking directly into the sun (looking south). My suggestion is to reconfigure the desk so that the customer is sitting with her or his back to the sun. It would make for a much more pleasant experience. More

Report | Print

I would definitely use this dealership again. We bought a used Sienna, pre-inspection, and they repaired many things after the inspection that they had not even committed to before the sale, at n We bought a used Sienna, pre-inspection, and they repaired many things after the inspection that they had not even committed to before the sale, at no extra charge to us--brakes, tires and alignment, battery, body damage, and more. It took a while to get it all completed, but we were very pleased with the result and with the dealership's commitment to selling a vehicle that was in driving condition. We also appreciated seeing the inspection report, as there were other routine maintenance and things that will need to be done on it in the near future, and it was very helpful for us to know about them. The day we purchased the van was fast, easy, and there were no hidden fees at the end. When we bought our previous vehicle from another major dealership in the Carmel area, it took most of the day, we were misled on the vehicle's condition, and they tacked on hundreds of dollars in fees at the tail end of the sale. Ed Martin Toyota didn't do any of those things, and we are very thankful to have a reliable vehicle after a smooth sale. More

Report | Print

Very friendly, Ryan was very helpful and pressure free. Able to review and smooth experience. Able to review and smooth experience. More

Report | Print

Ryan was very knowledgeable and patient throughout the whole process of trading in my vehicle, and purchasing a new one. He always greeted me with a smile, and created a very positive and pressure-free at whole process of trading in my vehicle, and purchasing a new one. He always greeted me with a smile, and created a very positive and pressure-free atmosphere. He answered all of my questions in a timely and respectful manner, and was incredibly reliable. I will definitely be contacting Ryan when it is time to purchase another car! More

Report | Print

Everyone was very friendly and helpful. I really enjoyed my car buying experience. I am now a lifelong customer! I really enjoyed my car buying experience. I am now a lifelong customer! More

Report | Print

We drove two hours to check out some vehicles at Ed Martin. Naturally, we were worried we may waste our time... we did not. Ryan and the rest of the team were the best. We had a great experience and wo Martin. Naturally, we were worried we may waste our time... we did not. Ryan and the rest of the team were the best. We had a great experience and would recommend Ed Martin Toyota to family and friends. Great facility and great people. More

Report | Print

Wonderful experience! This is the 4th vehicle we have purchased here and we will keep coming back! This is the 4th vehicle we have purchased here and we will keep coming back! More

Report | Print

Hassle free car buying experience and friendly staff. Ryan Dineen is a pleasure to work with and would definitely do business with him again. Ryan Dineen is a pleasure to work with and would definitely do business with him again. More

Report | Print

It was a pleasure to work with Ryan. He answered all questions and was very helpful He answered all questions and was very helpful More

Report | Print

It was an incredibly easy and smooth process. Ryan, Xavier, and everyone else we encountered were great. Ryan, Xavier, and everyone else we encountered were great. More

Report | Print