Ryan Cochran

I am writing this after **months** of being ignored by your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a car that your team clearly knew had issues, and instead of addressing those concerns, Ryan has chosen to disappear behind voicemail, unanswered messages, and total silence. The lack of accountability is astounding. I have called for months. I have followed every step I was told to follow. And the result has been nothing but avoidance, excuses, and a complete refusal to do the bare minimum of customer service. At this point, it would take actual effort to communicate this poorly. This dealership made a profit off of selling me a faulty vehicle, and then your service manager decided that acknowledging the problem was optional. That level of negligence and disregard is not just unprofessional. It’s insulting. If this is how you treat customers after the sale is made, people deserve to know. The service department leadership needs a serious intervention, because right now it is operating with all the urgency, transparency, and competence of a brick wall. I will continue escalating this until someone in this organization decides that doing their job is more convenient than ignoring me. More

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Todd was absolutely phenomenal, has a great personality and makes the process go smooth, definitely recommend and makes the process go smooth, definitely recommend More

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The dealer was able to order the vehicle I wanted without any markups and had it at a competitive price any markups and had it at a competitive price More

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Very clean, offers shuttles, free coffee, best waiting room. All employees were very helpful and helped me work through the biggest purchase I have made since 1995. Ryan picked out the perfect vehicle for room. All employees were very helpful and helped me work through the biggest purchase I have made since 1995. Ryan picked out the perfect vehicle for me. More

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Amazing job did everything possible to get me in a new vehicle .. would Recommend him 1000% hands down he did everything in his power and his team to get me in a car amazing amazing sales people at Gl vehicle .. would Recommend him 1000% hands down he did everything in his power and his team to get me in a car amazing amazing sales people at Glenbrook dodge More

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Have purchased last 4 vehicles and everyone tjere have bern helpful whenever i have questions in all a great auto dealer. Would highly recommend Glenbrook dodge ram have bern helpful whenever i have questions in all a great auto dealer. Would highly recommend Glenbrook dodge ram More

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Ryan Cohron was a good seller with good communication and customer service. He went out of his way to make me feel welcome and assist with issues I had with my Jeep customer service. He went out of his way to make me feel welcome and assist with issues I had with my Jeep More

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Awesome experience! They made it hassle free to turn in my lease and walk away with a new Jeep Grand Cherokee. Will return in three years when it is time for a new lease! my lease and walk away with a new Jeep Grand Cherokee. Will return in three years when it is time for a new lease! More

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Ryan was awesome to work with. I didn't get the high pressure sales tactics from him which I appreciated. He listened to what I wanted and came through for me. pressure sales tactics from him which I appreciated. He listened to what I wanted and came through for me. More

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Ryan was a great help with getting me into a 2021 Jeep Cherokee. He made the whole process easy. I will recommend him to family and friends. Cherokee. He made the whole process easy. I will recommend him to family and friends. More

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