Robert Ortizo
Robert Ortizo at Subaru of Utica
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Robert Ortizo

New Car Manager

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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5.0
9 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

8 yrs, 2 mos

Languages Spoken

Spanish Spanish

5.0

9 Reviews

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9 Reviews of Robert Ortizo

October 27, 2024

Dealership Rating
Employee Rating

The process of buying my new Subaru was so simple from start to finish. I have never had a better experience! More

by LIZRIPP24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Brand Glerup, Nick Borelli , Stenino Joseph

Oct 28, 2024

Subaru of Utica responded

"I have never had a better experience" makes us smile ear to ear. We're so glad we set the new standard for you and look forward to providing you with great service experiences in the future. Thank you again for choosing Subaru of Utica, Liz!

October 15, 2024

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You are people with a patience to explain the whole process well, Great service and very friendly. More

by Eneyda Morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Bello

Oct 15, 2024

Subaru of Utica responded

Thank you so much, Eneyda! We're glad to hear you had a positive experience with our team. Clear communication and great service are what we’re all about—no mysteries here! If you ever need anything down the road, swing by Subaru of Utica. 🚗😊

June 05, 2024

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Employee Rating

Staff were very kind,explained all the features of our new vehicle. Even text messaged me after the sale to see how things were going. More

by SANDRACAMBRIDGE38
Recommend Dealer
Yes

Other Employees Tagged: Nick Borelli

Jun 05, 2024

Subaru of Utica responded

Sandra, we're delighted to hear that our team at Subaru of Utica provided such attentive service and follow-up. Enjoy your new vehicle!

May 28, 2024

Dealership Rating
Employee Rating

Excellent Sales Team and very easy to Deal with. Whole process was done over the phone other than 2 trips. One to pick out Color and an Hour later we were swapping our 2921 in for a 2024 More

by SAM T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings , Christopher Cardello

May 28, 2024

Subaru of Utica responded

Sam, we're delighted to hear that our sales team made the process smooth and efficient for you at Subaru of Utica. Enjoy your new 2024 model!

April 27, 2024

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Employee Rating

Wonderful! Just like family. Knowlegable and helpful. A wonderful experience in all categories. Very much appreciate the atmosphere. More

by COLASANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Mike Green, Brand Glerup , Christopher Cardello, Jarred Kraszewski, Justin Malagese, Bradley Mcphearson, Sales

Apr 29, 2024

Subaru of Utica responded

We're delighted to know you had a wonderful experience. We appreciate your kind words about our knowledgeable team!

Apr 29, 2024

Subaru of Utica responded

We're delighted to know you had a wonderful experience. We appreciate your kind words about our knowledgeable team!

April 12, 2024

Dealership Rating
Employee Rating

The dealership is great everybody is nice and helpful. justin is really helpful and goes out of his way to make sure I had everything I needed and was comfortable driving my new car More

by FRANKGERACE1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Mike Green, Brand Glerup , Christopher Cardello, Jarred Kraszewski, Justin Malagese

Apr 12, 2024

Subaru of Utica responded

Frank, thanks for sharing your positive experience with us! We love knowing your visit was comfortable and enjoyable. Don't hesitate to come see us again. We are here to help!

April 07, 2024

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Employee Rating

Amazing experience buying my first and second car with Subaru of Utica. Everyone was great. More

by William Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Brand Glerup , Christopher Cardello, Jarred Kraszewski, Justin Malagese, Kli La

Apr 08, 2024

Subaru of Utica responded

We are so grateful for your business and trust! Thank you for sharing, William. We are always here should you need us.

March 25, 2024

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Employee Rating

They are alot of help service was good I can always count on to get the job done More

by SERGIOCOLLADO718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Mike Green, Brand Glerup, Vincent Gonzalez, Carlos Bello , Christopher Cardello, Jarred Kraszewski, Justin Malagese, Jonson Moreland

Mar 25, 2024

Subaru of Utica responded

Thank you for your business and feedback! We are always happy to see you, Sergio. Stay safe on the road and we hope to see you again.

February 28, 2024

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Employee Rating

I always used to dread going to the dealership to buy a car, but SUBARU in Yorkville made that obsolete. they were very patient, with me. they helped me decide what I wanted, they explained all the optio More

by JONESDAWN50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Mike Green, Brand Glerup, Nick Borelli , Christopher Cardello, Bailee Haddad, Jarred Kraszewski, Justin Malagese

Feb 28, 2024

Subaru of Utica responded

We're thrilled to have been the team that turned your feelings of working with car dealerships around. Thank you very much for the opportunity! It was our pleasure at Subaru of Utica to deliver you informative, patient and thorough guidance during the entire process, and we're proud to hear you felt comfortable and confident during your experience. Your recommendation is sincerely valued, and we're here to keep it through any post-purchase support you need. Please don't hesitate to reach out to the team anytime. Enjoy the road and travel safe!

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