Robert Lonsbury
Robert Lonsbury at City Automall Ford
Refer Me

Robert Lonsbury

Ford Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.9
155 Reviews
4.9

155 Reviews

Write a Review

155 Reviews of Robert Lonsbury

June 14, 2024

Dealership Rating
Employee Rating

City Ford was able to help me with all my needs! They did an amazing job! More

by aliafindley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 13, 2024

Dealership Rating
Employee Rating

They have good customer service. Rob stayed in contact with me. I would recommend City Ford More

by coachdohner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 11, 2024

Dealership Rating
Employee Rating

Robert always greets you with a smile and ready to assist and direct everyone to what i came in for. the team and or person working on my truck, they were there to answer questions while working on my truck More

by chetabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Jun 13, 2024

chetabrown responded

City Chevrolet? Maybe Ford!!!!

June 08, 2024

Dealership Rating
Employee Rating

Audrey did an amazing job helping me get some tires installed on a few of my cars. Very friendly and professional staff, clean work area, affordable pricing and great deals! More

by Yaboiiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2024

Dealership Rating
Employee Rating

They fixed a few issues with a used car I bought from them. They stood behind the vehicle they sold me. I will look at their inventory when I’m ready to purchase another vehicle. More

by lundgrenderek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

May 27, 2024

Dealership Rating
Employee Rating

Always provides great service on my f-350. Very happy. I regularly go here for service. More

by mmttzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 25, 2024

Dealership Rating
Employee Rating

Always a great experience working with sales or service. Never disappointed on either side as they treat me right and take care of me in every direction. More

by RonS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2024

Dealership Rating
Employee Rating

We Love City`s Sales and Service. They go Above and Beyond for their customers . 5 Stars Across the board. Thank you for the awesome service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2024

Dealership Rating
Employee Rating

Always receive great service at City Ford. I have found them to be honest, efficient, and helpful. More

by Zach S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

City Automall Ford responded

Zach, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 10, 2024

Dealership Rating
Employee Rating

Great service most of the time except for last visit,,had to bring truck back to have tires turned around. More

by CHUCKIE196951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

1
...

Dealership Inventory (310 Vehicles)

used 2020 Jeep Grand Cherokee car, priced at $28,543
2020 Jeep Grand Cherokee
used
Diamond Black exterior
Automatic
Four-wheel Drive
used 2023 Jeep Grand Cherokee L car, priced at $38,995
2023 Jeep Grand Cherokee L
used
Diamond Black exterior
Automatic
Four-wheel Drive
used 2021 GMC Terrain car, priced at $21,427
2021 GMC Terrain
used
Quicksilver Metallic exterior
Automatic
Front-wheel Drive
used 2019 Ram 1500 car, priced at $31,979
2019 Ram 1500
used
Patriot Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2021 Toyota Corolla car, priced at $17,262
2021 Toyota Corolla
used
CELESTITE exterior
CVT
Front-wheel Drive
used 2021 Lincoln Aviator car, priced at $41,994
2021 Lincoln Aviator
used
Asher Gray exterior
Automatic
All-wheel Drive