![Robert Bauer at Penske Chevrolet Of Cerritos](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Robert Bauer
Commercial Vehicle Sales Representative
Penske Chevrolet Of Cerritos
18605 Studebaker Rd
Cerritos, CA 90703
Dealership Experience
5 yrs
Industry Experience
32 yrs, 2 mos
19 Reviews
Write a Review19 Reviews of Robert Bauer
June 25, 2024
On Memorial day my wife and I Purchased a Chevy Silverado 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back afte 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back after checking out Toyota. When we came back I unintentionally asked for some other person to open the truck up so I can see. The new person I spoke to and the older one had an argument over getting my car keys for the trade in of my other truck and made me decide whom to give the keys too and give them commission. Since I was partially to blame I gave the authority to the first man I spoke too. The 2nd man went inside and started yelling and getting up set at people and the manager about the situation. I disliked that because my wife was inside with our 2 year old son waiting and my son got scared. After all said and done it felt like forever to get the car, credit check, financing and paper work ( Not sure if intentional so they could say I was getting a good price ) Hard to entertain a 2 year old boy during 5 hours. My wife is a Nurse and I am a veteran and they gave us a small discount of maybe 500 dollars. Lastly my biggest complaint was that after we finalized the sale. The lady who did the paper work told us we would have car insurance full coverage for 15 days. It ended up being a lie as they cannot insure a car more than 80,000 and ours was over. We called our insurance whom was closed. The next day our insurance had their system down and couldn't insure us. I ended up having to find another insurance company that could get us insured right away because we didn't want to have a 100,000 car get damaged with no coverage. So The dealer let us drive a few days uninsured and made it such a hassle for us and made my son cry. They even promised us if we gave a 5 start review after the sale we would get 15 days of free auto insurance which was a lie. Overall A bad experience. I bought my Colorado there before and might have to consider another dealer. I wouldn't be surprised if they reach out to me and say give us 5 stars and we will give you an oil change promise, and not make your child cry. More
Other Employees Tagged: Nicola Alhersh, Jorge Cerventes
June 14, 2024
Great service, good communication, and good experience with the Penske Toyota team. I appreciated that they respected my time and had everything wrapped up as quickly as possible. I would definitely retu with the Penske Toyota team. I appreciated that they respected my time and had everything wrapped up as quickly as possible. I would definitely return. More
Other Employees Tagged: Daniel Medina
May 23, 2024
Great service friendly and always courtesy explaining all my questions so patient making sure I understood all paperwork my questions so patient making sure I understood all paperwork More
Other Employees Tagged: Nicola Alhersh, Barun Afkhamnejad , Lesly
May 10, 2024
Robert was very helpful and informative. I wish all car salespersons were like him, a pleasure to work with, thanks. I wish all car salespersons were like him, a pleasure to work with, thanks. More
Other Employees Tagged: Nicola Alhersh
April 29, 2024
Great array of vehicles to choose from, conveniently located and always with a welcoming atmosphere. located and always with a welcoming atmosphere. More
Other Employees Tagged: Nicola Alhersh, John Means, Anthony Perez, Angel Rivera, William Rogers, Jerammy Sanchez, John Slavin, Kyle Slavin, John Lannon
March 29, 2024
Delarship is clean with a huge selection of vehicles, Everyone seemed to be working in sync. Robert Made this transaction smooth and quick. 0 pressure, all in all best vehicle vehicle purchase I've made Everyone seemed to be working in sync. Robert Made this transaction smooth and quick. 0 pressure, all in all best vehicle vehicle purchase I've made. Robert is an A+ guy. More
March 23, 2024
Great they made sure they asked what I liked and they got me what I wanted me what I wanted More
Other Employees Tagged: Nicola Alhersh, Francia Hernandez, John Means, Anthony Perez, Angel Rivera, John Lannon, Daniel Medina, Cristina Morales
February 04, 2024
Great service, great experience - overall good impression with the whole process of purchasing a vehicle with the whole process of purchasing a vehicle More
Other Employees Tagged: John Means, Barun Afkhamnejad
December 01, 2023
My experience with Penske Cerritos Chevrolet was awesome out of all the dealerships that I’ve been too this was by far the best George and Adimir were willing to negoiate with me for a reasonable price and out of all the dealerships that I’ve been too this was by far the best George and Adimir were willing to negoiate with me for a reasonable price and l got to walk away with my dream car!! More
Other Employees Tagged: Nicola Alhersh, Reed Amiri, Jorge Cerventes, Francia Hernandez, John Means, Jorge Orozco, Angel Rivera, William Rogers, Barun Afkhamnejad
October 17, 2023
I've been working with David in the service center who's great, but my issue is still not resolved so it's why I'm only giving the service center a 3 instead of 5 star rating. great, but my issue is still not resolved so it's why I'm only giving the service center a 3 instead of 5 star rating. More
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