Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
294 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

294 Reviews

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294 Reviews of Rob Ploof

April 27, 2025

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Our experience at Heritage Toyota was great! Seth was fantastic! He is patient, knowledgeable, a good communicator and worked really hard to meet our needs. We are very happy with our purchase a More

by chill
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Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Apr 28, 2025

Heritage Toyota responded

Than you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for your new Subaru, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 24, 2025

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Lindsay was informative, professional, thorough and fun. I’m so glad that she was my salesperson . More

by Ernie
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Apr 24, 2025

Heritage Toyota responded

Ernie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Prius, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 19, 2025

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Adam was very attentive and knowledgeable. He communicated regularly and everything was pretty smooth for the purchase. More

by courtneyrosa
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Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Apr 21, 2025

Heritage Toyota responded

Courtney, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Sienna, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 15, 2025

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Having been in an a car accident which totaled my vehicle, I was in real need of a new vehicle. Colby turned out to be exactly the kind of salesperson to guide me through the process. He was very att More

by estabutche
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Colby Mason

Apr 16, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you are safe after your accident, and that you enjoyed working with Colby and our team to shop for your new Toyota! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

April 14, 2025

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Great experience. Managed to meet our needs and do the trade in quickly. Adam was great More

by Jeansirois32
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Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Apr 14, 2025

Heritage Toyota responded

Jean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 11, 2025

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I am a person that does not want to waste anybody's time and have anybody waste mine. I told him this since day one and he was awesome and accommodating. The little things that can mount up to hours in a de More

by James M
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Apr 11, 2025

Heritage Toyota responded

James, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he was able to make sure the process went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 09, 2025

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Lindsey was great and super patient with us as we took some time to make a decision. She was just as attentive after the sale as she was before. We highly recommend Lindsey! More

by Karen
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Apr 10, 2025

Heritage Toyota responded

Karen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2025

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Love my new Corolla Crossover hybrid! Everyone was helpful in the car buying process. Special thanks to Adam Safford! More

by mspicer2004
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Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Apr 08, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for your new Corolla Cross, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 01, 2025

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Heritage Toyota provided an extraordinary experience from start to finish. I was not expecting a dealership to be so fun! More

by Kait E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Williams, Colby Mason

Apr 02, 2025

Heritage Toyota responded

Kait, Thank you for taking the time to share your feedback, and congratulations on your new Sienna! We are so glad to hear that you enjoyed working with Colby and our team, and that they were able to help you take home the Toyota of your dreams! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2025

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I bought my first car from Joe about 2 years before me writting this, i was devestated when my car ended up getting totalled, due to life continuing to move forward, i was jumping on any chance i could to More

by thomasmount0526
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount, Colby Mason

Apr 01, 2025

Heritage Toyota responded

Thomas, Thank you for taking the time to share your feedback - We are so glad to hear that your first experience working with Joe was a memorable one, and that it led to you working with him again to find Toyota #2 (despite the unfortunate circumstances!). We are pleased to hear that once again, everything went smoothly, and we look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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