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Rob Carlson
Rob Carlson at Rallye Motors
Refer Me

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
594 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

9 yrs, 1 mo

Industry Experience

28 yrs, 4 mos

4.9

594 Reviews

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594 Reviews of Rob Carlson

November 13, 2024

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Employee Rating

Lou Verderosa our sales advisor was outstanding. This is our 2nd car with Lou. He was helpful, available and addressed all our concerns More

by joyc416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Chuisano

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Nov 13, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're so glad to hear that Lou made your experience outstanding, and we're honored that this is your second car with him. His dedication to addressing all your concerns truly makes a difference. We appreciate your continued trust and look forward to assisting you again!

November 07, 2024

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Employee Rating

I received excellent service in a timely manner the representative I worked with was extremely courteous. More

by NEILCORNFIELD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and that our representative was courteous and efficient. We appreciate your support and look forward to assisting you again in the future!

November 07, 2024

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The staff is always very helpful to me. Thank you very much Bruce G Soffer More

by BRUCEBGS
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Recommend Dealer
Yes
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Nov 08, 2024

Rallye Motors responded

Thank you, Bruce, for your kind words! We're so glad to hear that our staff has been helpful to you. We truly appreciate your support and look forward to assisting you again in the future!

November 06, 2024

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Robert Carlson is always looking out for my best interests. He makes your service excellent!! More

by Danielmnolan52
Recommend Dealer
Yes
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Nov 06, 2024

Rallye Motors responded

Thank you for the kind words! We're so glad to hear that Robert Carlson continues to provide you with excellent service and always has your best interests at heart. We truly appreciate your loyalty and look forward to serving you again soon!

November 04, 2024

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I was Very pleased with all service and sales help I would def recommend Rallye Moters More

by SUEJOH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere

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Nov 05, 2024

Rallye Motors responded

Thank you so much for the kind words and 5-star review! We're thrilled to hear that you were pleased with both the service and sales assistance. Your recommendation means the world to us, and we truly appreciate your support. We look forward to serving you again in the future!

November 03, 2024

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Employee Rating

Very professional team. Rob Carlson was very nice and found a last minute problem and held the car back a day because of a last minute error code. Extremely professional. More

by Pat
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Rallye Motors responded

We’re so glad to hear Rob and our team provided a professional experience and took care of that last-minute issue. Ensuring everything was perfect before handing over the keys is what we’re all about. Thank you for sharing your experience!

November 01, 2024

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Employee Rating

The part that went bad was little known by the service team, was infrequent and the cost to replace was excessively high. I don’t think I can buy another Mercedes at this point. The part never should h More

by LROTHBORT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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November 01, 2024

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Excellent service from all personnel who worked on my car. I will buy my next gar at Rallye. More

by OBPMUNI
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Rallye Motors responded

Thank you for the wonderful feedback! We're delighted to hear you had an excellent experience with our team. We look forward to helping you with your next car purchase at Rallye!

October 31, 2024

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Employee Rating

Great dealership, professional, clean , Rob Carlson is my service provider and he always delivers, communication with Rob is excellent. More

by mo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with Rob Carlson. He truly is dedicated to providing excellent service. We appreciate your support and look forward to serving you again!

October 30, 2024

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Employee Rating

They beat the Manhattan dealership in quality, in service, in knowledge, and in customer trust. Personally I will continue my services with Rallye. And, stay away from the Manhattan dealership. More

by E350
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Rallye Motors responded

We’re thrilled to hear that you had such a positive experience with us! It’s great to know that our quality, service, and customer trust have made a difference for you. We appreciate your loyalty to Rallye and look forward to serving you again in the future!

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