Rob Ahamad | Page 8

Missing winter tires I made an appointment to have my winter tires, which had been stored by Erinwood Ford, installed. When I arrived they could not find my tires in their I made an appointment to have my winter tires, which had been stored by Erinwood Ford, installed. When I arrived they could not find my tires in their shop although there was indications that the tires had been delivered a few days before. After being assured that my tires would be found I left the shop and waited two days for a call. When the call came it was from Shawn Moon, the Assistant Service Manager, who indicated that the my tires could not be found however he stated that new steel wheels and brand new winter tires where being prepared and that they would be installed that afternoon. Service Advisor Gillian Motie and Shawn Mood took a negative situation and turned it into positive experience which reinforced my belief that the staff at Erinwood Ford is the best in the business . More

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Customer service I have been looking to purchase a used Ford Explorer contacted Commercial Fleet Manager Rob Ahamad true a friend of mind. He call and told me he had I have been looking to purchase a used Ford Explorer contacted Commercial Fleet Manager Rob Ahamad true a friend of mind. He call and told me he had 3 vehicles for me to look at made the appointments and I was never disappointment with his patience, helpfulness,friendly and customer service skills . I purchase a 2016 Ford Explorer XLT 4WD in great mechanical and clean condition. I will recommend my friends to this individual and dealership customer service quality that I received. Thank you for your help More

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Excellent service, exceptional staff From the moment I stepped into the dealership I was well taken care of and given my time to explore my options and vehicles at my own pace and with th From the moment I stepped into the dealership I was well taken care of and given my time to explore my options and vehicles at my own pace and with the knowledge of Rob my salesman was able to find a car to fit my needs. Rob and Adam went above and beyond in helping me a first time car buyer understand the process I was going through. Rob even went the extra mile by tracking down and finding winter rims and tires for my Ecosport despite the lack there of in the system. Thank you Erinwood ford and thank you Rob, Adam and Robyn! More

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Purchased a previously owned vehicle I purchased a new vehicle from Erinwood Ford and had the pleasure of dealing with Rob Ahamad. Rob is a genuine person and takes his time to go through I purchased a new vehicle from Erinwood Ford and had the pleasure of dealing with Rob Ahamad. Rob is a genuine person and takes his time to go through every detail with you. He provides so many options and is very knowledgeable when it comes to the vehicles. I recently went back to the dealership and in particular asked for Rob. He assisted me in purchasing my pre-owned vehicle and always found the time to call and follow up. Rob constantly provides a service second to none. I will continue to visit Erinwood Ford and continue to deal with Rob. Thank you Rob for all the assistance you provide and continue to provide. More

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Great Customer Servie My husband and I were looking for a new car, and went to Erinwood Ford. I am a repeat customer for the third time and ny husband’s first time not onl My husband and I were looking for a new car, and went to Erinwood Ford. I am a repeat customer for the third time and ny husband’s first time not only at Erinwood Ford , but first time buying a new vehicle. Rob Ahamad helped us out before we even got to the dealership. I sent him an email asking for four separate quotes and he was great in providing us with the information before arriving to the dealership, so we could review and be prepared. Once we came in, Rob had the vehicle we wanted ready for a test drive, and off we went. We choose the Ford Edge 2018 and my husband loved the vehicle, how it drove, the size, and of course the look.. Rob then to us through the process of purchasing the vehicle, which was such an easy process, and gave us great information. Once we picked up the vehicle, two days later, Rob went through the whole vehicle with us showing us how to use the different features and took the time to explain everything to us. We are very happy with the service we received purchasing the vehicle. My husband and I would highly recommend Erinwood Ford. More

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Amazing Service. Went Above and Beyond! In early August there was a summer sale going on at Erinwood Ford. I was already interested in the new 2018 Mustang GT, so this sale was the perfect t In early August there was a summer sale going on at Erinwood Ford. I was already interested in the new 2018 Mustang GT, so this sale was the perfect time to buy. I was referred to Rob Ahamad by my father when inquiring details regarding the Mustangs as he's purchased several vehicles through Rob before. Working with Rob was a true joy and he went way above and beyond for me. Before purchasing, I was in the process of selling my car. I couldn't make a new purchase until the vehicle was sold privately, but I also wanted to keep the deal and reserve the vehicle. Rob said "Not a problem, take all the time you need to sell. The car is yours.". Right there, Rob did what no dealer would've done. Most dealers would give time restraints or cancel the deal all together as I couldn't finalize immediately or in a few days. Rob however treated me as a valued customer and built trust & confidence. He gave me all the time I would need. After my old car was sold (almost a month later), Rob went through the entire purchase process with in detail and answered every question I had. The transparency in the vehicle price and breakdown was honest and clear. He even stayed back late just so I can finish up some last minute details during the transfer. Overall the purchase process and business transaction went perfectly seamless. I'm extremely thankful for Rob and would recommend him in a heart beat for anyone out there looking to buy. His professionalism, approach, honesty and drive is exactly what every dealership needs in each and every employee. Brandon Cabral More

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2018 Edge lease We have been dealing with Robert A for several decades and he always puts his customers needs first. This why we always return for our lease renewal We have been dealing with Robert A for several decades and he always puts his customers needs first. This why we always return for our lease renewal and deal with Robert. More

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My experience at Erinwood Ford Several years ago, my wife and I purchased a vehicle from Mr. Graham Townsend, our experience with him was excellent. Two weeks ago I returned with Several years ago, my wife and I purchased a vehicle from Mr. Graham Townsend, our experience with him was excellent. Two weeks ago I returned with my son, we purchase two vehicles from Mr. Robert Ahamad (MR. Graham was MIA). Our experience with Mr. Ahamad was excellent. We test drove two 2018 vehicles, one a Ford Mustang and the second a Ford Escape Titanium of which we purchased both. Mr. Ahamad's was transparent, open and honest with us, he explained the pros and cons of the vehicles with absolutely no pressure on us, this explains why we returned to your dealership. Thankyou Mr. Rob Ahamad for your honesty, this is very rare in the auto sales industry. More

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High Class Service Erinwood Ford Dealer has great people and customer service, no matter if your rich, poor or in between. The service is no less than "Excellent". We wo Erinwood Ford Dealer has great people and customer service, no matter if your rich, poor or in between. The service is no less than "Excellent". We would recommend this dealership to anyone, anytime, anyhow! This review is from personal experience purchasing a Ford Truck in 2018. More

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“Prompt, Competent, and Solution Oriented” Robert Ahamad! Three (3) words to describe the service I received at Erinwood Ford. “Prompt, Competent, and Solution Oriented” Robert Ahamad is an effective liste Three (3) words to describe the service I received at Erinwood Ford. “Prompt, Competent, and Solution Oriented” Robert Ahamad is an effective listener, super knowledgeable about the vehicle I was looking for, and by being customer centric was able to provide alternative options for me. I love my new F-150, it’s the perfect fit for me! Thank you Robert for everything. Rosemary Kelly and her Sexy Blue Truck! Mississauga, ON Canada More

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