Rick Prince
Assistant Service Manager
Capital Chevrolet Buick GMC
13103 Lake Fraser Dr SE
Calgary, AB T2J 3H5
11 Reviews
Write a Review11 Reviews of Rick Prince
January 08, 2025
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Other Employees Tagged: Jim McSorley, Brian Ellis, Peter Mitchell, Amanda West
November 01, 2023
I purchased my last 4 vehicles at Capital in Regina because of the owner Bruce Axelson and the professional care, quality service and kindness that he offered his customers. After moving to Calgary and because of the owner Bruce Axelson and the professional care, quality service and kindness that he offered his customers. After moving to Calgary and finding out that Capital Calgary was owned by him, I knew I was in great hands and could trust this dealership. I have received nothing but the best care here especially from Brian Ellis (service advisor) who always goes above and beyond providing the ultimate in customer service. No matter how busy he is he always takes the time to get back to you and keeps you well informed. He is the most kind , caring professional person, always giving the best service. As I had been ill over the past 10 years and purchasing a new vehicle is not a possibility at this time, I am confident that Brian and Capital will help me keep my car going until I can purchase new once again. Thank you Brian and Capital Chevrolet Calgary for being a dealership I can be confident with. My future vehicle purchase will be from you! More
Other Employees Tagged: Jim McSorley, Brian Ellis
October 20, 2022
Everything about this dealership is awful. From their salesmen to their service department. I’ve never experienced such poor customer service. From their salesmen to their service department. I’ve never experienced such poor customer service. More
Other Employees Tagged: Jim McSorley, Brian Ellis, Peter Mitchell, Amanda West , Phil Buller, Nizar
April 13, 2020
First time customer happy with quick turn-around Made an appointment at 1:30 for some recalls on my 2019 Silverado and was in and out of the dealership in under 1.5 hours. Made an appointment at 1:30 for some recalls on my 2019 Silverado and was in and out of the dealership in under 1.5 hours. More
Other Employees Tagged: Jim McSorley, Brian Ellis, Peter Mitchell, Amanda West , Nalen Christensen, Kirstin Lefebvre, Celine Poissant, DealerRater will not post unless I select some names but I honestly can't recall who I dealt with so I checked all the names under "Service"
July 30, 2019
Claire Sheryl and peter Have dealt with Sheryl on a number of vehicles very helpful and professional Which has allowed me the knowledge to purchase the protection for my v Have dealt with Sheryl on a number of vehicles very helpful and professional Which has allowed me the knowledge to purchase the protection for my vehicles to insure I'll be just as happy with my vehicles appearance and driveability for years to come. More
Other Employees Tagged: Sheryl Hrynuik, Clair Hojnocki, Peter Mitchell , Daizel Mercado, Robert Verhoef
February 17, 2019
Amazing service. Took my 2017 terrain in to ask questions about dash lights dimming. Both staff members were sincerely interested in finding a solution. We left the ve Took my 2017 terrain in to ask questions about dash lights dimming. Both staff members were sincerely interested in finding a solution. We left the vehicle and it was washed when we returned. A solution wasn’t found as this seems to be normal but they checked voltage on the battery and fuses. I would recommend this location!!! More
Other Employees Tagged: Clair Hojnocki , Kirstin Lefebvre
January 30, 2019
Car Purchase Chris was really helpful and personable to work with in my car purchase. He was always quick to respond and follow up with me - thanks for everything! Chris was really helpful and personable to work with in my car purchase. He was always quick to respond and follow up with me - thanks for everything! More
Other Employees Tagged: Sheryl Hrynuik, Robert Polley , Kirstin Lefebvre, Chris Tangcoy
January 23, 2019
Warm and welcoming Very helpful and kind. Made the experience so much better. Highly recommend this dealership and using Kelsie as your finance manager if you can, you w Very helpful and kind. Made the experience so much better. Highly recommend this dealership and using Kelsie as your finance manager if you can, you won’t regret it. More
Other Employees Tagged: Phil Buller, Brian Reed, Kelsie Smith
March 05, 2018
Love my Buick I started looking for a new vehicle online and knew that I wanted a smaller size SUV. I saw an ad for a 2014 Buick Encore and messaged Capital online I started looking for a new vehicle online and knew that I wanted a smaller size SUV. I saw an ad for a 2014 Buick Encore and messaged Capital online to see about setting up an appointment for a test drive. We met Phil on our arrival at the dealership and he welcomed us into his office to review the listing for the vehicle and to set us up for a test drive. All went well, made the purchase, but was concerned about squeaking brakes so we brought the vehicle back to Capital and they got it into the shop to investigate. Long story short, they fixed the squeak free of charge and listened to my concerns, which was greatly appreciated. I love my new vehicle and am happy to recommend Phil to future car buyers. More
Other Employees Tagged: Phil Buller, Kirstin Lefebvre
February 18, 2018
Police, understanding, and very helpful staff I’m new to this city and came in with some questions about a check engine light on my truck and was instantly helped out and walked to the customer lo I’m new to this city and came in with some questions about a check engine light on my truck and was instantly helped out and walked to the customer lounge where I could wait for my truck to be fixed. In and out in just a few hours. It is greatly appreciated to know this establishment treats their customers nicely. The blonde lady at the service desk who’s name I missed was an energetic and friendly face to see once my vehicle was done as well. More
Other Employees Tagged: Layne Frank, Kirstin Lefebvre