Rick Kana

Has a 1 PM appointment only to watch the car parked outside for 3 hours. They run the service Centre like a poorly managed walk in clinic where you wait for others to be done regardless of the appointm outside for 3 hours. They run the service Centre like a poorly managed walk in clinic where you wait for others to be done regardless of the appointment time. More

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Dan Macyk and Kristopher Hassett and Van Ho. Excellent service and attention to detail. Dan has been our sales rep for over ten years. Kris knows his finance details to perfection and saved me a Excellent service and attention to detail. Dan has been our sales rep for over ten years. Kris knows his finance details to perfection and saved me an extra trip for my registration by anticipating a request that they may have had. Van checked two of my insurance documents and found an error. Offered to help with all the lease paperwork. We have leased and/ or purchased at least 16 vehicles from this dealership. It has always been Dan !!!!! More

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Unsatisfactory service, instead of fixing battery discharge problem, created more problem disconnecting my remote start and high beam lights, saying the lights might have reach its life. And the remo discharge problem, created more problem disconnecting my remote start and high beam lights, saying the lights might have reach its life. And the remote start they said they will not touch it because it’s aftermarket, but it was working fine before I bring my car to them. More

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Thank you for all your services and good manners every time I’ll been there. I’m so glad and happy to meet you guys! Keep at the good work. See you again time I’ll been there. I’m so glad and happy to meet you guys! Keep at the good work. See you again More

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Honest diagnose I had a problem with my Honda Civic 09. It was making some kind of grinding noise. I took it to Wheaton Honda, from where I bought my car. I left my c I had a problem with my Honda Civic 09. It was making some kind of grinding noise. I took it to Wheaton Honda, from where I bought my car. I left my car there for a day. Next day their mechanic check in morning as well as in afternoon but surprisingly Civic didn't make any noise. Mr.Bernard Osana called me and said nothing wrong his mechanic find. They didn't charge me a single cent, instead they washed my car for FREE. This is the reason why I ALWAYS prefer to go there. I am owning 3 Honda products (SI 98, Civic 09 and HRV 17). Have always peace of mind if I have to take any one for service at Wheaton. Thanks Bernard for your service. More

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Unfriendly staff The staff were not very friendly and I didn't feel that they were very caring either when I went to service my Honda. It felt like they were just doin The staff were not very friendly and I didn't feel that they were very caring either when I went to service my Honda. It felt like they were just doing their jobs and I didn't feel that they cared for me or my car. It felt like they were just providing a government service, and even at government services, the government staff are friendlier and more welcoming. More

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15 years of excellent service My 2005 Pilot just keeps going, thanks in no small part to the folks at Wheaton (nee Millwoods) Honda. In particular, I enjoy the fact that Rick knows My 2005 Pilot just keeps going, thanks in no small part to the folks at Wheaton (nee Millwoods) Honda. In particular, I enjoy the fact that Rick knows me on sight after all these years. I've also enjoyed the rewards program. The free shuttle service is also excellent. More

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Lots of trial and error with no success They can't fix the exact problem with my car's oil leakage. They kept replacing parts, breaking non-faulty parts to get to the part that needs replace They can't fix the exact problem with my car's oil leakage. They kept replacing parts, breaking non-faulty parts to get to the part that needs replacement. These are expensive parts and labor. At the end, the technician still did not get it right. Was advised to change more parts and MAYBE it will fix the leak. Upon completion of the last service, drove 10 km alternator stopped working, taught the diagnosis should have picked that uh? This is Honda not just any shop for crying out load. Don't trust this location for any work more that oil change. More

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10 years of excellent services from Wheaton Honda Our family had bought more than 8 vehicles from Wheaton Honda (formerly Millwoods Honda) over the last 10 years. Over the 10 years, this dealership pr Our family had bought more than 8 vehicles from Wheaton Honda (formerly Millwoods Honda) over the last 10 years. Over the 10 years, this dealership provides consistent excellent services. Making appointments with them is always easy. They have excellent vehicle drop-off and shuttle service. The waiting area is nice, with great fresh brew on demand coffee and donuts and free WiFi, making it a pleasant stay if you have to wait for your oil change. They give you good advices, never over-selling services you don't need. A few years back, my older Civic had a dangerous engine malfunction while driving. I had it towed to the dealership overnight. I called them first thing in the morning letting them know that it was dropped off. Within an hour they called me back and let me know that the malfunction was due to a defective part that was known to Honda and Honda had just issued a recall days before my engine malfunction. They made it a priority to fix it. Within two days, I got the engine rebuilt and every damage in the engine compartment fixed. That's how you know you get great reliable service from a dealership. More

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Minor service appointment I’m always impressed with how well this dealership runs with the good people that work here. They always seem to find ways to pleasantly surprise me. I’m always impressed with how well this dealership runs with the good people that work here. They always seem to find ways to pleasantly surprise me. The way they talk to me for ideas they have with repairs and just the overall value I get from them is wonderful. I highly recommend Wheaton Honda and will always come here for my future car needs. More

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