Richard Wong

Initial invoice for the car had a $2k mistake (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hour (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hours in waiting room. Service dept cosmetically damaged car during installation. Had to wait another couple weeks for replacement parts. Dropped off car for fix of dealer-caused damage. Expected 1-2 days for fix. Took 8 days. During which time the loaner car they provided got scratched on the bumper. Charged $500 for loaner damage. If Rallye had delivered the car with the requested option, or had installed it properly the first time, OR had corrected their damage in 2 days instead of 8, the loaner car never would have been damaged. All Rallye's fault, but customer made to pay. Will not return. More

by karen4984 Verified Customer Verified Customer

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Always trying to give the best experience at a dealership where it is sales or service. where it is sales or service. More

by WORMSESQ Verified Customer Verified Customer

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Friendly and polite service. Service performed in at timely fashion. Waiting area very pleasant, with Wi-Fi and beverages Service performed in at timely fashion. Waiting area very pleasant, with Wi-Fi and beverages More

by EMALTIN Verified Customer Verified Customer

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Always a great experience. Being with Acura over 15 years and Chad has always being amazing!!!0 Being with Acura over 15 years and Chad has always being amazing!!!0 More

by dbennett52 Verified Customer Verified Customer

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I purchase my first Acura from this dealership, and I’ve been getting my car serviced in this dealership as well. The dealership is clean, well organized and the staff are pleasant. Only positive experience been getting my car serviced in this dealership as well. The dealership is clean, well organized and the staff are pleasant. Only positive experiences More

by MENG4165 Verified Customer Verified Customer

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Friendly and professional Always willing to assist in any way Danny Psrk is a great salesman! any way Danny Psrk is a great salesman! More

by MSDELLI Verified Customer Verified Customer

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Very nice and comfortable! ! I am so glad everything worked out great. I would like to recommend it to a friend. ! I am so glad everything worked out great. I would like to recommend it to a friend. More

by SUJIN1127 Verified Customer Verified Customer

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They got me in my car quick and painlessly and threw in some extras. I will come back. some extras. I will come back. More

by WORMSESQ Verified Customer Verified Customer

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Very accommodating. Great communication, kept me on the loop. Work was completed quickly and correctly Great communication, kept me on the loop. Work was completed quickly and correctly More

by LOUK44 Verified Customer Verified Customer

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Very easy to book appointment. Richard kept me apprised of the work status . Fair pricing. Richard kept me apprised of the work status . Fair pricing. More

by Trvln1217 Verified Customer Verified Customer

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