Richard Alam
Richard Alam at Whitby Toyota
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Richard Alam

Director of Sales

Whitby Toyota

1025 Dundas Street West
Whitby, ON L1P 1Z1

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4.2
10 Reviews

Hi there, I'm Richard and I am the Director of Sales at Whitby Toyota. I have been in the automotive industry for over 24 years including 17 years in management and senior managment role. I am well adept in ensuring that all operations of the dealership run coherently to provide customers with an exceptional customer service and experience. I find great pleasure in raising my 4 children along with my beautiful wife. I running, golfing, working out and spending time with my wife and kids. I spend my summers boating, hiking in the great outdoors, and spending quality time with family and friends. Feel free to reach out to me at any time. I'd be more than happy to answer any questions or to address any concerns you may have. Office: 905.619.0167 Direct: 416.294.3103 Email: richard.alam@whitbytoyota.com

Dealership Experience

5 yrs, 6 mos

Industry Experience

24 yrs, 10 mos

Specialties & Trainings

Retention

Training

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.2

10 Reviews

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10 Reviews of Richard Alam

August 13, 2024

Dealership Rating
Employee Rating

I purchased a 2024 Highlander from Whitby Toyota. On the day of pickup, I didn't have a ride, so I took my old car to pick up the Highlander. I couldn't leave my older car there as they were closing More

by Jack Salihi
Recommend Dealer
Yes

June 07, 2024

Dealership Rating
Employee Rating

While attempting to buy a new car, I called around the different Toyota dealerships to see if I could test drive a car. Whitby had one for test-drive. After I got there, the sales advisor Bandula had t More

by HonestBuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
No

March 12, 2024

Dealership Rating
Employee Rating

Great dealership. The service department is top-notch. Had my 2023 Sienna serviced here multiple times, always received fast and courteous service. Highly recommended More

by zarmas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater

March 01, 2024

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Employee Rating

Outstanding service, attention to details and met our needs. Toyota is new for us and we are very impress. We love our new car More

by Diane SS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arda Seyranoglu, Betty Narlidis

January 07, 2023

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Employee Rating

Whitby Toyota is one of the best dealership in GTA. I had a great experience purchasing my 2023 Sienna. I would highly recommend Whitby Toyota to anyone looking to buy or lease a vehicle. More

by zarmas01
Recommend Dealer
Yes

Other Employees Tagged: Andrew Ward, Cameron Slater

November 02, 2022

Dealership Rating
Employee Rating

Whitby Toyota has excellent sales and service departments. I really recommend Whitby Toyota for car buying and service needs. More

by zarmas01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Slater

April 15, 2022

Dealership Rating
Employee Rating

The service department is very professional. They serviced my vehicle in a very timely manner. I would highly recommend Whitby Toyota’s service department to anyone looking to service their Toy More

by zarmas01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 25, 2022

Dealership Rating
Employee Rating

I recommend this dealership if you are dealing with Tony Khoury and Richard Alam. The rest that I encountered are rude and unprofessional never cared about customers. Business Manager was a bully on the pho More

by 32ndDegree
Recommend Dealer
Yes

Other Employees Tagged: Keith Kelly, Kevin Wadsworth, Tony Khoury , Mike Han

December 21, 2021

Dealership Rating
Employee Rating

Whitby Toyota is one of the finest Toyota dealerships in Ontario. Their sales staff are professional, helpful and friendly. Richard Alam the General manager was not only able to find me the vehicle I was lo More

by zarmas01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Han

November 13, 2021

Dealership Rating
Employee Rating

The dealership has a very well organized layout and safety procedures in their sales department and their service department. Very welcoming atmosphere More

by Mizz Vox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Khoury, Jason Ells , Gisella Gagliardi

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