Randy Vicente
Randy Vicente at Herb Chambers Lexus of Sharon
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Randy Vicente

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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4.9
370 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

13 yrs, 5 mos

4.9

370 Reviews

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370 Reviews of Randy Vicente

December 22, 2024

Dealership Rating
Employee Rating

Work done on time. Staff friendly and courteous. Dealership is clean and comfortable Car cleaned inside and out More

by williamdsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Paz

Dec 23, 2024

Herb Chambers Lexus of Sharon responded

William, we're pleased to hear you had such a positive experience with our team at Herb Chambers Lexus of Sharon. Thanks for highlighting the timely service and clean facilities!

December 10, 2024

Dealership Rating
Employee Rating

Great customer service with everyone I encounter ! The car wash & treats a bonus !! Love my Lexus More

by SUSANKNIGHT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Herb Chambers Lexus of Sharon responded

Susan, thanks for the stellar review and kind words about our customer service at Herb Chambers Lexus of Sharon! We look forward to seeing you and your ride down the road!

December 06, 2024

Dealership Rating
Employee Rating

The service at Herb Chamber Lexus of Sharon is unbelievable. They are very accommodating, the service staff are totally committed to great service and ease of doing business. Picking up my car at More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike and Ashley

Dec 06, 2024

Herb Chambers Lexus of Sharon responded

David, we're delighted to hear that our team at Herb Chambers Lexus of Sharon provided such accommodating service! Thank you for sharing your experience and recognizing their commitment. We look forward to serving you again in the future!

December 06, 2024

Dealership Rating
Employee Rating

Completed service on a timely basis including new key which was finally available due to parts shortage More

by Eddieburmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Forcucci, RJ Graf

Dec 09, 2024

Herb Chambers Lexus of Sharon responded

Eddie, we're glad to hear that your service was completed promptly at Herb Chambers Lexus of Sharon. Thank you for choosing us and sharing your experience!

December 04, 2024

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Employee Rating

My Service Rep, Monica, was so helpful as well as cheerful. She even hunted down my iPhone which I thoughtlessly left in the vehicle. Only wish I had asked for a little ring to attach to my new secon More

by rtafonso
Recommend Dealer
Yes

Other Employees Tagged: Monica Paz , I really don’t know who worked on my car!

Dec 05, 2024

Herb Chambers Lexus of Sharon responded

Rtafonso, we're delighted to hear Monica provided such helpful and cheerful service at Herb Chambers Lexus of Sharon! We'll be sure to pass along your feedback about the key fob ring. Thanks for sharing your experience with us!

October 25, 2024

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Employee Rating

Everyone was very friendly and efficient from the person checking me in to the person helping me with my loaner car More

by Karen.lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Herb Chambers Lexus of Sharon responded

Karen, we're delighted to hear that our team at Herb Chambers Lexus of Sharon provided you with friendly and efficient service. Thank you for sharing your experience!

October 23, 2024

Dealership Rating
Employee Rating

Ronnie from Herb chambers Lexus in Norwood was great. I brought my car for service and she accommodated me, gave me a good estimate time, helped me pick up my keys, and walked me to my car. Super friendl More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers

Oct 24, 2024

Herb Chambers Lexus of Sharon responded

Toni, we're delighted to hear that Ronnie provided you with such attentive service at Herb Chambers Lexus of Sharon. Thank you for sharing your experience!

October 01, 2024

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Employee Rating

I have been a customer for decades because they are the best sales and service hands down. More

by Sheilamcgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Herb Chambers Lexus of Sharon responded

Sheila, thank you for being a loyal Herb Chambers Lexus of Sharon customer! It's wonderful to hear that our team continues to provide standout service.

September 28, 2024

Dealership Rating
Employee Rating

Very pleasant, convenient and thorough: I called, made an appointment, they picked up the car from my driveway and returned it back the same day. A loner was available. All was done well, the car was washed. More

by vgoldmakher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Lexus of Sharon provided convenient and thorough service. We appreciate your support and look forward to assisting you in the future!

September 26, 2024

Dealership Rating
Employee Rating

Not happy with invitation for free multi-point inspection. They said one hour it took 3. Never gave me report about what service the SUV needed. More

by teetalk
Service Time
Service Communication
Recommend Dealer
No
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